Stayed 2 nites. Clean room, very comfortable bed. Liked the decor. Very Modern. Rooms are small and a little cramped for 2 people. Lighting was confusing to work. Glass door on the water closet is... strange. Valet parking curbside. Beautiful pool on the roof. Weather was not co-operative for us to try it out, though.
We made the mistake of of storing our luggage for a few hours after check out. I had brought my pillow from home. It was not until we were 2 hours away heading home that I noticed my pillow was missing. I called the hotel and a very nice young man located it right away. I asked him to put it in a box and that I would issue a Call Tag; have UPS pick it up and ship it to back to me at my expense. UPS made 3 consecutive day attempts. Each time it was not "Ready". Each day I called and spoke to someone and was assured that the next day it would be "ready" for pick up. (Apparenty they failed to box it and just tried to hand it off to the UPS driver who told them it needed to be boxed.) After UPS exhausted the 3 attempts, I called and got 3 different people on the phone. The latest word I have today is that they are shipping it back to me FedEX. The guy stressed that they were going to "go ahead and ship it back at their expense since UPS dropped the ball" (Really??) and that I would have it 3 days. Hummmm. FedEx implies Express...NOT. He said he prepared the waybill and clicked the "least expensive option" / 3 day service. What I find ridiculous is that I am in the same state and only one day ground delivery from Miami and he clicked 3 day service. It's been a week and still no pillow. Glad it was not something I REALLY needed in a hurry!! Needless to say the lack of concern on the hotel's part did not leave me with a good impression.
- Official Description (provided by the hotel):
- Your loftiest dreams become a reality when you step foot in the art deco-inspired haven that is Dream South Beach. Located on Collins Avenue, our hotel is surrounded by stylish boutiques, the hottest clubs and is just 50 yards from pristine white sand beaches. Right next door is another fashionable address, once known as the famed Versace Mansion. Close proximity to Ocean Drive, Lincoln Road and Espanola Way. Hospitality is reinvented at our luxury hotel in South Beach. Art Deco style meets French Moroccan chic, at Dream South Beach, which boasts 108 guestrooms and suites designed by Michael Czysz with modern amenities such as large flat screen TVs, high-speed Wi-Fi for a fee, fully-stocked minibars, C.O Bigelow bath amenities and much more. While here, be immersed in late 70's poolside glamour at our rooftop pool and lounge, indulge in Mexican fare at Celebrity Chef Ralph Pagano's Naked Taco restaurant, slip into ecstasy with a relaxing spa treatment, and enjoy an atmosphere that is both cosmopolitan and comfortable. For a stunning nightlife experience, head up to Highbar by the rooftop pool lounge and sample creative concoctions while taking in the Miami skyline. ... more less
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- Also Known As:
- Dream South Beach Hotel Miami Beach