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“Nice little Hotel” 4 of 5 stars
Review of Townhouse Hotel

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Townhouse Hotel
Ranked #116 of 206 Hotels in Miami Beach
Naters, Switzerland
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Nice little Hotel”
4 of 5 stars Reviewed September 3, 2012

The Townhouse in Miami is a nice Hotel near to the center of Miami Beach.
You can reach everything easily by foot.

Staff: very friendly and helpful. You feel welcome.
Rooms: are very bright and clean. but there are only the most necessary things in it.
Breakfast: ok, but not much variety.
Rooftop with nice view and sound.

To spend a few days in Miami - perfect. Would go there again for a next time!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank vlrlv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia K, Manager at Townhouse Hotel, responded to this review, September 19, 2012
Thank you very much for posting your review on Trip Advisor.

We appreciate the honest comments.

I hope you had a nice trip back to Switzerland and look forward to welcoming you agin on your next visit to Miami.

Best regards,

Georgia Kaufmann Behar
Revenue Manager
Townhouse Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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965 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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  • Dutch first
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English first
Milan, Italy
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed August 31, 2012

This little hotel has as the first important feature the location. It's in front of the beach, next to the Shore Club and very convenient to visit the area.
Rooms are simply and comfortable and the breakfast it's more similar to an European (French) breakfast than American, but original and good. There's free wi-fi connection at every floor.
There's also a very nice terrace on top, with the bar and a nice lounge area.
The service, however, leaves something to be desired, especially considering the price and the hotel rating.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank fernap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia K, Manager at Townhouse Hotel, responded to this review, September 19, 2012
Thank you for your review on Trip Advisor.

Yes, location is one of the most important features of Townhouse. We are in the most sought after area of South Beach, a few steps from the beach, walking distance to Lincoln Road and Ocean Dr, and to many shopping , restaurants and night life in the area. (and the best value of all the hotels in the area)

I am sorry to hear that service was not up to your standards. Could you be more specific so we could address the issue?

I hope you had a wonderful trip back home and hope to see you again at Townhouse.

Best regards,

Georgia Kaufmann Behar
Revenue Manager
Townhouse Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 22, 2012 via mobile

First time at this hotel and I was pleasantly surprise. It is small, not glamorous but with an hidden feeling that makes the experience so enjoyable. Just between 2 luxury SoBe hotels, the Townhouse is the "new happening" in Miami Beach. The rooftop is open to guest everyday and it is a sort of private escape right of Lincoln rd. The rooms was of decent size and I liked the "waterfall" shower. The theme of this hotel is all white with a bit of red, which enhance the cleanness of the propriety. If they'll put a jacuzzi on the roof top bar this hotel will have it all. Very close to the beach. Service was good. They could add a bit of more knowledgeable people at the front desk to help with not so ordinary questions.
It is not a fancy hotel but it is very trendy. Free Internet and free breakfast was a nice add on. Overnight parking is pricey 25$ but in the norm with the area. Highly reccomended for the price!

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Stefy211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia K, Manager at Townhouse Hotel, responded to this review, August 24, 2012
Dear Stefy,

Thank you very much for reviewing us on Trip Advisor.

We are glad to hear that you enjoyed your stay and will take your suggestion for the jacuzzi on the rooftop. It is unfortunate that the front desk did not forward your request to us. We are very knowleadgeable here in the back office in regards to Miami questions. Next time you are here with us please let me know. I can help with any question regarding this area.

I hope you had a good trip back and we would love to welcome you back to Townhouse in the future.

Best regards,

Georgia Kaufmann Behar
Revenue Manager
Townhouse Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alameda, California
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 13, 2012 via mobile

Literally walk 1 minute and you find yourself on the nicer part of South Beach. Only $30 for 2 chairs and umbrella from 9 am to 5:30pm. And bring the cute beach ball you find on your bed.
We had room 118 and it was perfect. We had the corner room looking onto Collins and 20th and had 2 windows which made the room bright. We also had a tub which most rooms had showers. The rooms are smaller in comparison to other hotels but this room was CLEAN. Since the room isn't not carpeted, you can see the floors were constantly maintained, same with the bathroom.
We enjoyed breakfast every morning in their eaing area. Continental breakfast but a little more upscale with fresh bagels, baguettes, apples, various jams and spreads. Fresh squeezed oj, espresso if requested and regular coffee were offered. Animal crackers, peanuts, waters and ice available throughout the day.
Lincoln Rd only 5-10 min walk and Ocean drive 10-15 minute walk. If you head towards Ocean Drive, walk along the walkway along the beach. You avoid the lights and crowds and get a gorgeous view of the beach.
Next time I visit SoBe, we will stay at the Townhouse.

Stayed August 2012, traveled with friends
Helpful?
Thank MzTeeBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia K, Manager at Townhouse Hotel, responded to this review, August 14, 2012
Dear MzTeeBee,

We just wanted to take this oportunity to thank you for the nice review for Townhouse.

More than that we are glad to hear that you enjoyed your stay with us.

Please contact one of us next time you are coming to Miami. If 118 is your favorite room we can make sure it is reserved for you!.

We hope you had a wonderful trip back to California.

Best regards,

Georgia Kaufmann Behar
Revenue Manager
Townhouse Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
istanbul
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed August 12, 2012

We stayed at Townhouse Hotel during our Miami Beach stay. We selected the hotel for its good reputation as a hip, conveniently located, cool Miami hotel. I cannot say that the edifice or the rooms lacked convenience, but actually it is a basic hotel with very poor service quality. All the rest was just good marketing.
The rooms are plain, basic, comfortable but with nothing special. The breakfast is more than poor (with only plain bagels, croissant, coffee and orange juice), there was no dining room nor a proper table with seats to dine on, the service in general was missing, the staff was far from welcoming. I would recommend it nevertheless, as I was ok with almost no added value, but the price we paid restrains me from doing so, This is by no means budget! If you are planning to spend your entire time on the beach, keep in mind that the hotel rents an umbrella for 50 bucks and seats for 10 each. To sum it up, feel free to book it if you like, but think twice or even thrice before doing so...

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank estellabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia K, Manager at Townhouse Hotel, responded to this review, August 13, 2012
Dear Estellabelle,

Thank you for reviewing Townhouse on Tripadvisor.
I am sorry to hear that you were not completelly satisfied with your stay with us and that service was not up to your standards.
Please keep in mind that breakfast is complimentary and it actually includes a varied assortment of bagels (maybe when you went to our pantry there were only plain bagels left), croissants, baguettes, chocolate muffins, blueberry muffins, an assortment of jams, butter and dulce de leche, boiled eggs, fresh orange juice, an assortment of teas and different types of coffees. We believe that is a decent breakfast that does not add any charge to your bill.

I also would like to rectify the cost for renting umbrellas and chairs on the beach. The cost for eah chair is $10 and an umbrella is $12. We do not charge $50 for a beach umbrella. Is it possible that you went to the beach without a voucher from the front desk and the concession charged you as a non hotel guest? If this is the case please feel free to contact me so we can have you reimbursed.

We hope you had a nice trip back to Istanbul and if there is anything you believe was unfairly charged please contact me so we can work on finding a solution.

Best regards,
Georgia Kaufmann Behar
Revenue manager
Townhouse Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenya
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 10, 2012

Needed to stay for a weekend between business meetings, not ideal for the business traveller but so much better than a bland chain hotel

Great little place, loved everything baout it. The staff are great, very relaxed and informal but excellent. The rooms are very modern with everything white but fits the area.
Breakfast is taken on one large table all together so a great opportunity to meet other people, it is very much a help yourself, continental buffet but so many restaurants around if you wanted something much more hearty.

Very close to the beach.

Woudl definitekly go back again even on business.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank chui101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia K, Manager at Townhouse Hotel, responded to this review, August 13, 2012
Dear Chui101,

Thank you very much for your review.

We appreciate the honesty. We are not a corporate hotel that caters to corporate travellers but we do offer the basics that any person in business might need; complimentary Wi-Fi and breakfast, we can print and photocopy documents.

We look forward to welcome you back at Townhouse in the near future.

Best regards,

Georgia Kaufmann Behar
Revenue Manager
Townhouse Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 1, 2012

Staying here right now for one night. Check in was verry poor, all the information I'd expect to receive I had to ask myself. There is no carparking includet, you have to find your own parking spot. A parking is nerby but costs you another 25.- which is common in miami beach. breakfast was not includet in my rate, but this info I had to figure out myself as well...
Would I send my best friend here, not before telling him what he has to expect.
Verry basic but clean and ok for one night.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia K, Manager at Townhouse Hotel, responded to this review, August 13, 2012
Dear JamesH,

Thank you for reviewing Townhouse on Tripadvisor.
I would like to apologize if you check in was not up to standards and you felt there was information missing. We try to be as thorough as possible.
I see you mention that breakfast was not included in your rate but we have never charged for breakfast here at Townhouse. It is one of the perks that many customers are actually happy with. If you check your bill you will notice that there is no charge in there for brekafast.
We do offer valet parking, and guests only have to park their own car if they choose not to use the valet service. And as you mention the cost for valet is $25 per day, which is exactly what we pay the valet company we use. The hotel makes no profit on that service.

If you have any questions in regards to your stay that we can help you with please feel free to contact one of us.

Best regards,
The Townhouse Hotel Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Townhouse Hotel

Property: Townhouse Hotel
Address: 150 20th St, Miami Beach, FL 33139-1904
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#48 Business Hotel in Miami Beach
#82 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Townhouse Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
The Best Kept Secret on The BeachConceived as a cool, fun and fresh retreat by owner Jonathan Morr, Townhouse offers a playful combination of modern design and old-fashioned comfort. Situated in the midst of South Beach and only steps away from the ocean, Townhouse provides guestswith a sleek and sexy hideaway for a weekend getaway or long retreat.Townhouse features 69 rooms affering fresh-cleanexciting design. The hotel offers free WI-Fi and complimentary breakfast served daily in the Pantry.The outdoor rooftop terrace offers a luxurious-yet simple design. At night the rooftop transforms into a lounge-sushi bar. ... more   less 
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Also Known As:
Townhouse Hotel Miami Beach
Townhouse Miami Beach

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