Last evening we had a table for 5 at Prime Italian. Reviews showed that their food was excellent.
I will start by saying the our meals were delicious. Money was not an object and therefore everyone ordered whatever they wanted. We were advised to share salads and side dishes due to the fact they were very large portions. Our main courses however were HUGE!!!!! I hate wasting food. With salads and appetizer's, no one could finish their main course. Because we are traveling, no one could even take their leftovers home. They should have an option for 1/2 portions. It's a sin to throw so much food away.
The worst part of the night though was the service by our waiter. He was extremely impatient and very un-attentive. We had 2 people with food allergies and as we explained this he was rolling his eyes. We were rushed to order and our salads and apps came right out. It was downhill after that. We waited 1 full hour for our dinners. During that hour the waiter came by once to tell us it would be a few more minutes and it was still a good 30 min later our meals arrived with the exception of one persons pasta dinner and one person ordered a side of pasta. Wouldn't you think that the pasta dinners would be ready before anything else. My daughter ordered another glass of wine which never came. Our waiter was again rolling his eyes when we asked for a pepper mill. It should of been offered since there was no pepper on the table.
The clincher was when the waiter brought us our check and never offered coffee or dessert. For a meal that was well over $650.00 this was totally out of line. I would never eat there again. 3 of our guests were in the service industry at one point and all were floored at his lack of professionalism. I tipped him 10% and wrote him a message as to why on the receipt. I don't like people that short tip for bad service and don't explain.....and I always over tip.
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