I was in town for business so I didn't want a typical loud and crazy Miami Beach hotel. This hotel looked interesting because of the excellent reviews and proximity to the beach. Overall I would recommend this hotel for its excellent customer service (Alex really is that good!), and clean & quiet rooms. I booked the superior ocean view room and could see the ocean partially but the balcony in the room was good.
Beware: even though the hotel and booking.com websites state they have a restaurant at the hotel they don't. No food is available at the hotel but there are plenty of places within walking distance. Also the pool is a about 2-3ft deep and is more of a very large spa than pool (with the ocean within walking distance no big deal).
Good: rooms are very "IKEA" like as far as minimilistic furnishings. Beds are super comfortable as was the bed. Customer service is some of the best I have seen in the world so where the hotel didn't perform always to 100% of my expectations Alex made up for it and then some.
So so: Booking.com was horrible with this reservations (messed up everything on my reservation and then said there was breakfast available when there wasn't).
No luggage rack in the room so was difficult to find a place for my suitcase. The iron and ironing boards was very dirty and had burns on them but Alex replaced right away. The bathroom lights are on motion detectors and like many people mentioned in other reviews they sometimes work and sometimes don't (they turned off when I was in the shower).
This hotel is a great example of an ok hotel but because the customer service is so great I would stay there again and again!
- Official Description (provided by the hotel):
- Sense Beach House is just steps from the beach, offering a personalized and casually sophisticated vacation getaway. The hotel offers 18 modern rooms, a rooftop pool and lounge area with ocean and skyline views and indoor/outdoor restaurant, The Local House. Perfectly situated on the southern end of South Beach, in the chic SoFi neighborhood, Sense Beach House provides what South Beach has been missing – a true beach escape. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Orbitz, Hotwire and HotelsClick so you can book your Sense Beach House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sense South Beach Miami