We were very excited about our stay in the Sense Hotel, since it really looked like a personal and boutique hotel. The room (suite with ocean view) were excellent, but at the minute we entered inside, we noticed that it did not have a mini refrigerator, although in the specification of the room it was included. We went to talk to the staff, but the receptionist did not seem to be so concerned with the fact and said the maintainance person was trying to fix it and the majority of the rooms were without it. We were negatively impressed with this reponse and explained the importance of this item in the room. By the night it was put in our room. Moreover, there was a major construction on the street, in front of the hotel that prevented us to leave the hotel with tranquility and the hotel did not provide any assistance to this.
Overall the hotel seem to lack a more personal assistance, that is contrary to the aims of a boutique hotel. We felt loose, although some members of the staff were helpful, some were desinterested.
- Official Description (provided by the hotel):
- Sense Beach House is just steps from the beach, offering a personalized and casually sophisticated vacation getaway. The hotel offers 18 modern rooms, a rooftop pool and lounge area with ocean and skyline views and indoor/outdoor restaurant, The Local House. Perfectly situated on the southern end of South Beach, in the chic SoFi neighborhood, Sense Beach House provides what South Beach has been missing – a true beach escape. ... more less
- Reservation Options:
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- Also Known As:
- Sense South Beach Miami