Location: great location - right on Collins. Close to the beach and nightlife attractions and restaurants.
Rooms: clean and comfortable. A bit tight and no real "closet" space, but you can definitely make due. The hotel is quiet and the furniture and bedding is pretty modern/updated (think Ikea).
Staff: I didn't interact much with the staff, but I went during Hurricane Isaac (I missed my flight due to delays and called to cancel my first night's reservation since I couldn't make it to Florida at all) and didn't have any problems getting my first night's stay refunded since I couldn't fly out there. It was a relief! I talked to the person at front desk and they were helpful.
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