We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice but time for a fluff”
Review of Penguin Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Penguin Hotel
Ranked #83 of 208 Hotels in Miami Beach
Yarmouth,Maine
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very nice but time for a fluff”
Reviewed April 11, 2014

Very stylish but can tell the rooms have been used hard. Great location in South Beach. Very comfortable bed and very clean. The room is just a bit worn around the edges. The restaurant and bar were great. Not part of the chain that runs all the places in South Beach. David the waiter does a wonderful job. The front desk crew was very top notch. This is my new go to place in South Beach

Room Tip: Any room not on the street side
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DaveofYarmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, April 14, 2014
Dave,
Thank you, we are thrilled that you loved our location! It is also great to hear that our staff took excellent care of you, especially David. We can’t wait to see you again when you return to South Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,186 reviews from our community

Traveler rating
    366
    348
    235
    94
    143
See reviews for
155
469
98
45
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Boston, Massachusetts
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 9, 2014

We returned to the Penguin Hotel after two years and found it to be even better than it was in January 2012. The rooms have been renovated and new lighting throughout gives it a cool look. The formerly empty lobby had been transformed into a café and bar which greatly livened up the vibe.

Once again we sprung for an oceanfront room which gives the best view you can get for the price. The room had just been renovated and was clean and comfy and surprisingly quiet.

The staff is uniformly polite and helpful. We hope not to have to wait two more years to return.

Room Tip: Spring for an ocean front room.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fred831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, April 14, 2014
Fred,
Thank you for your loyalty. We are thrilled that you loved our new renovations; the results are exciting! We can’t wait to see you again, hopefully soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviewed April 8, 2014

This is by far the best hotel on the strip here on South Beach. Being well welcomed by Melissa and Karla from when we walked in EARLY. They offered to hold our bags until check-in and even gave us towels for the beach. Valet parking is a little pricey but well worth it. They also accommodate breakfast and two free drinks for happy hour. Their menu and food is quite tasty. While waiting for the car one of the cute friendliest waitresses with really short blonde hair and rainbow stubs offered us a drink and bought us water to go. When coming back at night we were then greatly greeted by Dan the Man! All around from the decor, great vibes and rooms this is by far the place to be.
MM

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mallory M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, April 14, 2014
Mallory,
Thank you for the fantastic review! Your praise of our staff is greatly appreciated, and we know it will make everyone smile when we pass on your compliments. We hope to see you again when you next visit South Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
Reviewed April 3, 2014

This place is phenomenal. I had made my first reservation through the call center and when I arrived found there was some sort of issue where they had not received my reservation. Anessa at the front desk was incredibly helpful, patient, and courteous in helping me sort it out. She honored the rate I was given over the telephone and worked everything out. So was so nice and genuine and really turned a rough day of traveling into a pleasant day in Miami. She was so helpful, I ended up staying a second night. The king room was clean and cozy. Bed was great. The second night I stayed in the terrace penthouse upstairs and couldn't have been more happy with it. The location of the hotel is perfect, the restaurant downstairs was amazing and the staff was very helpful. Don't believe any bad reviews about this place I'm definitely coming back!! Thanks Anessa!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kennedyjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, April 7, 2014
Kennedy,
Thank you for the fantastic review! It is great to hear about your wonderful stay at our hotel; we will be sure to pass your compliments along to our staff. We can’t wait to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 2, 2014

We got in to early and the front desk told us she will help us get a room and we go ahead and have breakfast at their hotel, so before we got serve our breakfast the front desk told the waiter that she have a room for us, my partner got up and did all the info and stuff and get back to eat his breakfast, then after that we went to the room shower and relax and when out shopping. Have to tell this a very simple place but so close to everything it was clean and great service. Specially Carmen Guzman she was so awesome with us great service and clean rooms girl you rock .She offer to hold our luggage until the room was ready after a red eye flight we were tired location location so close to the beach

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank herenio1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, April 7, 2014
We are thrilled that you loved our location and that you felt so well taken care of! Your praise of our staff, especially Carmen, made our day! We will be sure to pass your compliments along to her. We hope to see you again when you next visit South Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 1, 2014

+Check-in was fast simple and easy

-Hallway to room didn't smell great

+Room itself was a good size, overall clean, view of the ocean

-Mini-fridge was off when we got there, though i wouldn't say this was entirely their fault. The plug was just loose from the socket and just needed plugged all the way in.

-Turned a/c off for a second and it would not turn back on. Tv remote didn't work either. From the time i called the front desk to the time it was fixed was about 90 minutes. Whites on the tv were way blown out as well, but i just wanted to get on with the stay instead of having maintenance there for most of it. Tv was watchable, just not ideal.

-Could easily hear someone in the next room through the wall on their phone.

+Location was great, right down the road from every bar and right on the beach.

+We got 2 welcome drinks on arrival. ordered 2 Cuba Libre's (coke and rum). It was pretty good. Wasn't watered down or cheap.

-only 2 outlets on the entire room, 1 had the tv plugged in, the other was by the bed with the fridge plugged in.

+Overall stay was comfortable. Still cheaper than most hotels on the beach.

-They were charging $30 to valet park my car. Parked it myself in the parking garage down the road for $20.

Didn't have breakfast, so no opinions there.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lochinvar11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, April 7, 2014
We are very happy that you loved our location and the welcome drinks. We apologize for the maintenance and noise inconveniences you encountered. We are always striving to improve and your comments help us know what we need to focus on, thank you. We will take each of your suggestions into careful consideration. We hope to see you again the next time the beach calls to you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach
1 review
Reviewed March 29, 2014

My boyfriend and I stayed on our way to a cruise. Our room was on the first floor right next to the kitchen. Nice room but noisy until after midnight. Free continental breakfast did not look very good, we ended up dining at the Penguin instead of the offered freebie. Overall the stay was enjoyable.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, April 1, 2014
We hope you had a great cruise! We are very sorry for the noise from the kitchen and any inconvenience it caused you. It sounds like you enjoyed the Purple Penguin Café! We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Miami Beach hotels
City Center
The President Hotel - Miami Beach
City Center
Winter Haven, Autograph Collection
Cavalier South Beach
#81 of 208 in Miami Beach
146 reviews
Show Prices
Show Prices
Show Prices
City Center
Marriott Vacation Club Pulse, South Beach
Leslie Hotel
#44 of 208 in Miami Beach
536 reviews
City Center
President Villa Hotel
President Villa Hotel
#171 of 208 in Miami Beach
14 reviews
Show Prices
Show Prices
Show Prices

Been to Penguin Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Penguin Hotel

Property: Penguin Hotel
Address: 1418 Ocean Drive, Miami Beach, FL 33139-4108
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #83 of 208 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Penguin Hotel 3*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Hotwire, TripOnline SA, Cancelon, Evoline ltd, HotelQuickly and HRS so you can book your Penguin Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing