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Penguin Hotel
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Reviews (1,308)
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Reviewed October 8, 2012

Stayed her with a few mates on a Thursday and Friday in late Sept. Saw some previous poor reviews for the hotel, but we just wanted somewhere clean, convenient & well located at a good price where we could sleep. Room cost just $68 per night plus $15 per room resort fee (which paid for itself as it included towels, beach chairs, in-room safe, breakfast & a free drink at happy hour), booked on internet. Only parking is valet & incurs a $30 per day charge. Don't know what some people expect for their money! Put on review about lack of pool, but same firm own President literally round the corner & guests at The Penguin can use those facilities too.
Excellent location on Ocean Drive right opposite beach & a short walk form nightlife. Rooms more than adequate & ours were both kept clean. All staff were friendly & helpful, especially Fabio on reception. Would definitely stay here again & use money I save to spend on having a good time in Miami

  • Stayed: September 2012, traveled with friends
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1  Thank martin_boro3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, General Manager at Penguin Hotel, responded to this reviewResponded October 10, 2012

Dear Martin_boro3,
Thanks so much for writing this comment. It's so incredibly honest and I am so glad to hear you were able to understand our true value: low rates, great service, amazing location. Come back soon and take advantage of our special discount for Trip Advisor reviewers. Please mention this review next time you book with us. Thanks again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2012

Excellent service here at the Penguin. This hotel is in a great location. Rates are very reasonable. Highly recommend this hotel. Clean and quaint. Fabio checked us in and was a HUGE help, and very accommodating. A++++ (I never write reviews, but had too for this hotel) hope it helps!
LB

  • Stayed: October 2012
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Thank Lebadgwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, General Manager at Penguin Hotel, responded to this reviewResponded October 10, 2012

Dear Lebadgwell,
Fabio is a great asset to our reception team and our hotel in general, thanks for recognizing that. Should you come back to Miami Beach, please make sure to book with us directly and mention your Trip Advisor review for a super-saver discount. Thanks so much for taking the time to write this review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2012

I stayed at the Penguin from the 22-25,2012. I loved the location right across the street from the beach and night life was close enough to walk too. The hotel was cute and clean, and the rooms are a perfect size. My favorite part of staying here was the staff they made us laugh all weekend even when we wanted to cry cause there was so much rain lol. Thank you supervisor "goatee" and "the best salsa dancer ever". I would def come back here. See you soon! :)

  • Stayed: September 2012, traveled with friends
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Thank ChiChii_XO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, General Manager at Penguin Hotel, responded to this reviewResponded October 3, 2012

Thanks Chi_Chii, awesome review of yours!! We are all great salsa dancers here so come back soon for more classes....:)

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Reviewed September 27, 2012

I stayed in The Penguin from Sept 23-25. Booked online and payed 75$ per night. It is a nice location just 3 to 4 block away from all the nightlife, which is nice. The rooms where ok for the price. The service was good also. I was a little scared for all the negative reviews but I was surprised that it was not bad at all. This is definetly not a 5 star hotel but it is pretty good for the price. It was pretty clean and we always had new towells.

  • Stayed: September 2012
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Thank patricia_gongue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, General Manager at Penguin Hotel, responded to this reviewResponded September 28, 2012

Dear Patricia,
I love honest reviews like yours. We offer very competitive rates and nowadays this is one of the most important reasons to book a room. I am glad you had a good experience while staying with us.
Thanks for writing this comment.

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Reviewed September 26, 2012

The hotel is really charming, it is just across the beach, the rooms are so bright, the idea of mirrors facing the bed makes is a nice trick to give impression of bigger room, however the conditioning system needs to be improved because it is very noisy!

  • Stayed: July 2012, traveled with family
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Thank PtitNFit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, General Manager at Penguin Hotel, responded to this reviewResponded September 28, 2012

Dear HARBeirut,
Thanks so much for your comments. It'd have been very helpful if you had mentioned which room number you stayed in so we can take care of this issue immediately. If you see this message, please email me with this information. Thanks again and we apologize for the inconvenience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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