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“Great service in convenient location”

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Blue Moon Hotel, Autograph Collection
Ranked #49 of 208 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersGold level
Truro, United Kingdom
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great service in convenient location”
Reviewed January 14, 2014 via mobile

We are staying for 5 nights before driving down to Key West.
Service fantastic- on arrival Hosea went more than an extra mile to find us the right room.
Love the convenience of being one block away from Ocean Drive and all that it offers, but away from the noise.
Love the small hotel feel- personal service and not corporate impersonal- and the heritage architecture, even though that means our bedroom is very compact in size, and the view overlooks a scruffy alleyway. Worth the sacrifice though!
One or two suggestions- a mirror please in the bedroom, as there is space for one; and somewhere to put wash bags in the bathroom( even a stool would do).

Otherwise, we are having a great stay- and thank you for such wonderful service.
PS. Forgot to say how clean and fresh everywhere is.

Stayed January 2014
Helpful?
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Philadelphia, Pennsylvania
1 review
Reviewed December 31, 2013 via mobile

Excellent time! Staff was superior! Friendly, helpful and attentive. Had most contact with Alexis, Elci, Zorr and Rob. They are tops! Our room was very quite and comfortable and very suited for a great nights rest. Loved the well appointed covered patio and pool area and great music always playing.

Stayed December 2013, traveled with family
Helpful?
Thank Songbird M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Director Of Front Office at Blue Moon Hotel, Autograph Collection, responded to this review, January 11, 2014
Dear Songbird M,

It is great to read my staff was readily available when needed. At the Blue Moon we strive for 100% guest satisfactory and creating memorable experiences.

The next time your travels bring you to Miami Beach, please contact me directly John.perez@winterhavenhotelsobe.com and I will be more than happy to personally book your room.

Best regards,

John Perez
Director Of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach, Florida
Level 1 Contributor
3 reviews
Reviewed December 30, 2013

We stayed at this hotel on the night of my birthday. We got the room at a pretty decent rate via Priceline for this time of year. The hotel is well located and quiet. It is renovated and clean. The rooms were quiet especially on the top floor.

The rooms were modern and of a good size. The bed was comfy . The free wifi was a plus as well. They also offer free complementary coffee!

The staff were very helpful and accomodating as well!!

Would stay here again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaurenW18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Director Of Front Office at Blue Moon Hotel, Autograph Collection, responded to this review, January 11, 2014
Dear LaurenW18,

Thank you for taking the time in writing your review! I am happy to read that you had such an enjoyable time during your special visit in Miami Beach.

We look forward to your return stay!

Warm wishes,

John Perez
Director Of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level 6 Contributor
96 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed December 25, 2013

We stayed at this hotel at the end of our cruise. We got the room at a great rate via Priceline. The hotel is well located about a block and a half away from the beach and all the nightlife. I've stayed at a property on the beach previously and would recommend that you don't if you want a quiet nights sleep. This is what makes the location of this hotel great. It's close to the action but far enough away from it so you don't have to hear it all night.

The rooms were modern and of a good size. The bed was comfy and I had no complaints. The free wifi worked well.

We used the valet parking which at the time was on the side street of the hotel. There was construction all along the road when we were there so you could not stop the car in front of the hotel.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gord_Mtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Director Of Front Office at Blue Moon Hotel, Autograph Collection, responded to this review, January 11, 2014
Dear Gord_Mtl,

Thank you for choosing the Blue Moon as your destination on your recent visit to Miami Beach! I am very happy you had a pleasant stay. We look forward to seeing you soon!

Warm regards,

John Perez
Director Of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 24, 2013 via mobile

I was not satisfied with this hotel. The location was the only good thing about it being that its on Collins Ave. The rooms are very small, nice big shower but who wants to come out and the room is not comfortable. Absolutely no walking space. Very small 3ft pool. Its very expensive.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Supabigg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Director Of Front Office at Blue Moon Hotel, Autograph Collection, responded to this review, January 11, 2014
Welcome Supabigg,

Thank you for your review. I am sorry to read you did not have the upmost guest experience. Feed back like your makes a difference and allows us to personalize guest experience. In the future if your travels bring you Miami Beach, please feel free to contact directly at john.perez@winterhavenhotelsobe.com and I will ensure your next stay will be a memorable one

Warm wishes,

John Perez
Director Of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington dc
Level 6 Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 24, 2013

five of us in one room was not supposed to be allowed, but they looked the other way, which was really nice. great atmosphere, and everyone was really polite. they had fruit water (a large water container filled with cut fruit) in the lobby -- very refreshing. and everyone on the staff went out of their way to be accomodating. only problems were a little bit of noise (we had a front, street view room) and the valet. in and of itself, the valet was ok (there's no where to park nearby, so you kind of have to use the valet -- there is a garage a block away but it costs as much or more than the valet) but be prepared to wait 30 minutes for your car.

one block from the beach -- good location.

but yes, we would stay here again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evieao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Director Of Front Office at Blue Moon Hotel, Autograph Collection, responded to this review, January 11, 2014
Dear evieao,

Thank you for your recent stay with us and for taking the time to rate us. I was pleased to read about the experience you received and I am happy hear the difference my staff made.

Currently the city of Miami Beach is expanding the sidewalks creating delays with valet. This project has been in the works since June. We can’t wait till it’s over.

The next time your travels bring you to Miami Beach, please feel free to contact me directly at john.perez@winterhavenhotelsobe.com and I personally handle your reservation.

Kind regards,

John
Director Of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 6 Contributor
147 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 21, 2013

We were in Miami on business and didn't want to stay near the airport and really wanted to take advantage of the warm weather. This was an excellent choice for doing just that. Close enough to Miami to do work, prime location for relaxing after work. On a quiet street one block from the beach. Everything you could want in walking distance. Best staff I've come across in a long time. They were all friendly, helpful and very attentive. Rooms are comfortably furnished and appealing. If I go back to Miami, I am staying here again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Director Of Front Office at Blue Moon Hotel, Autograph Collection, responded to this review, January 11, 2014
Dear Todd J,

Thank you for your recent stay!

The Staff and I are excited to read you had such an amazing time.
Please contact me directly on your next getaway weekend, I will be more than happy to personally book your room.

Sincerely,

John Perez
Director Of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Blue Moon Hotel, Autograph Collection

Property: Blue Moon Hotel, Autograph Collection
Address: 944 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Miami Beach
#29 Family Hotel in Miami Beach
#32 Romantic Hotel in Miami Beach
#35 Luxury Hotel in Miami Beach
#39 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Blue Moon Hotel, Autograph Collection 4*
Number of rooms: 75
Official Description (provided by the hotel):
Blue Moon Hotel, Autograph Collection is ideally located on Collins Avenue, combining two historic Miami Beach hotels via an arched breezeway. Unwind in the relaxation pool at this Florida beauty or on the sky-lit patio with breathtaking views of South Beach. Enjoy our fresh take on modern American fare and crafted cocktails at FIX restaurant and lounge. ... more   less 
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Also Known As:
Blue Moon Miami Beach
Hotel Blue Moon

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