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“Not satisfied!!!”

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Blue Moon Hotel, Autograph Collection
Ranked #49 of 208 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersGold level
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not satisfied!!!”
Reviewed December 24, 2013 via mobile

I was not satisfied with this hotel. The location was the only good thing about it being that its on Collins Ave. The rooms are very small, nice big shower but who wants to come out and the room is not comfortable. Absolutely no walking space. Very small 3ft pool. Its very expensive.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Supabigg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Director Of Front Office at Blue Moon Hotel, Autograph Collection, responded to this review, January 11, 2014
Welcome Supabigg,

Thank you for your review. I am sorry to read you did not have the upmost guest experience. Feed back like your makes a difference and allows us to personalize guest experience. In the future if your travels bring you Miami Beach, please feel free to contact directly at john.perez@winterhavenhotelsobe.com and I will ensure your next stay will be a memorable one

Warm wishes,

John Perez
Director Of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,642 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (216)
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washington dc
Level 6 Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 24, 2013

five of us in one room was not supposed to be allowed, but they looked the other way, which was really nice. great atmosphere, and everyone was really polite. they had fruit water (a large water container filled with cut fruit) in the lobby -- very refreshing. and everyone on the staff went out of their way to be accomodating. only problems were a little bit of noise (we had a front, street view room) and the valet. in and of itself, the valet was ok (there's no where to park nearby, so you kind of have to use the valet -- there is a garage a block away but it costs as much or more than the valet) but be prepared to wait 30 minutes for your car.

one block from the beach -- good location.

but yes, we would stay here again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evieao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Director Of Front Office at Blue Moon Hotel, Autograph Collection, responded to this review, January 11, 2014
Dear evieao,

Thank you for your recent stay with us and for taking the time to rate us. I was pleased to read about the experience you received and I am happy hear the difference my staff made.

Currently the city of Miami Beach is expanding the sidewalks creating delays with valet. This project has been in the works since June. We can’t wait till it’s over.

The next time your travels bring you to Miami Beach, please feel free to contact me directly at john.perez@winterhavenhotelsobe.com and I personally handle your reservation.

Kind regards,

John
Director Of Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 6 Contributor
147 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 21, 2013

We were in Miami on business and didn't want to stay near the airport and really wanted to take advantage of the warm weather. This was an excellent choice for doing just that. Close enough to Miami to do work, prime location for relaxing after work. On a quiet street one block from the beach. Everything you could want in walking distance. Best staff I've come across in a long time. They were all friendly, helpful and very attentive. Rooms are comfortably furnished and appealing. If I go back to Miami, I am staying here again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Director Of Front Office at Blue Moon Hotel, Autograph Collection, responded to this review, January 11, 2014
Dear Todd J,

Thank you for your recent stay!

The Staff and I are excited to read you had such an amazing time.
Please contact me directly on your next getaway weekend, I will be more than happy to personally book your room.

Sincerely,

John Perez
Director Of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ontario canada
Level 6 Contributor
331 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed December 19, 2013

As soon as we arrived we knew that this was a wonderful spot for our overnight before our cruise. The front staff (Elsa?) was super, helped us with restaurants.
We had booked just the basic room so on our way I was a bit apprehensive to be in the "annex" but no need to worry. The room was small, vintage and exactly what you would expect in a truly "Art Deco" hotel. What efficient use of space in our room, and in a very quiet location.
The bar area is delightful and friendly wait staff, the restaurant and pool areas were also very nice.
The location of this hotel was great.Close to the ocean, the nightlife and shopping on Lincoln Road.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Director Of Front Office at Blue Moon Hotel, Autograph Collection, responded to this review, January 11, 2014
Welcom Pinn,

Thank you for your recent stay and your loyalty as a TripAdvisor reviewer!

Our goal at the Blue Moon is to make each and every guest feel they are at their home away from home. I am happy the read you had a lovely time and we look forward to your return visit.

Warm regards,

John Perez
Director Of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 5 Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 14, 2013

Our party rented two rooms at this location and they both were clean and nice. There isn't much room to move around but the bathrooms were quite spacious. This location is on Collins and when you walk out of the hotel, you don't have to worry about a lot of foot traffic. The walk the ocean and all the fun bars where a skip away.

The staff was very friendly and they helped us with everything thing that we needed. They have bottled water available in the rooms and surprisingly it was free. There is also a low noise tolerance so you won't have to worry about late night noise.

There is a very small pool located on this property so it's just good for hanging out. There aren't many lounge chairs so it's first come first serve. The restaurant bar is a typical pricey hotel bar area.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emar R, Director of Front Office and Guest Services at Blue Moon Hotel, Autograph Collection, responded to this review, December 16, 2013
Dear SHERESE C,

Thank you for your review and for your recent visit. I’m glad to hear that our staff and our prime location in South Beach were a plus during your stay. We are looking forward to your next visit!

Best regards,
Emar and the team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
starsparkles
Level 6 Contributor
75 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed December 12, 2013

This was a perfect solution and location: walking distance to Lincoln Road and the Convention Center for work, and yet a tropical oasis feeling in the back courtyard for unwinding/recharging afterwards. Ocean Drive just steps away for dinner by the beach. Beautifully serene rooms, fantastic aroma pumped through the air ducts (yes, I asked!) and a very grown-up hideaway feeling.
What this isn't: a beach resort, a place to spend a week, a place for kids.
What this is: an excellent solution if you are on a quick trip to town for activities that are based at the Convention Center or at South Beach. A boutique experience that you can earn/use Marriott points for. Surprisingly quiet, adult and comfortable in the heart of an area known for being none of those things!

Room Tip: I'm not sure there was a fitness center. Ditto the spa.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank starsparkles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emar R, Director of Front Office and Guest Services at Blue Moon Hotel, Autograph Collection, responded to this review, December 16, 2013
Dear Starsparkles,

Thank you for your 5 star rating! It seems that our location made your stay very enjoyable. We hope Blue Moon will always be your first option while you are in Miami. Welcome to our family!
Sincerely,

Emar and the team!
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Boston, Massachusetts
Level 6 Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed December 8, 2013

During Art Basel this is one of the lower priced places in South Beach. Although not cheap, it was good value for money. Small, simple, contemporary rooms. Very clean and quiet at the back. Desk staff very helpful. Recommended.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zimarkus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emar R, Director of Front Office and Guest Services at Blue Moon Hotel, Autograph Collection, responded to this review, December 16, 2013
Dear Zimarkus,

Thank you so much for your kind review. I am glad you enjoyed your stay and found our room rates reasonable during Art Basel. We look forward to welcoming you back next year!

Warm regards,
Emar and the team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Blue Moon Hotel, Autograph Collection

Property: Blue Moon Hotel, Autograph Collection
Address: 944 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Miami Beach
#29 Family Hotel in Miami Beach
#32 Romantic Hotel in Miami Beach
#35 Luxury Hotel in Miami Beach
#39 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Blue Moon Hotel, Autograph Collection 4*
Number of rooms: 75
Official Description (provided by the hotel):
Blue Moon Hotel, Autograph Collection is ideally located on Collins Avenue, combining two historic Miami Beach hotels via an arched breezeway. Unwind in the relaxation pool at this Florida beauty or on the sky-lit patio with breathtaking views of South Beach. Enjoy our fresh take on modern American fare and crafted cocktails at FIX restaurant and lounge. ... more   less 
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Also Known As:
Blue Moon Miami Beach
Hotel Blue Moon

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