We stayed for one night before a cruise and my husband and I had the best time. Francine at the front desk changed the smaller room to a room by the pool. She went out her way to make us happy. She was very pleasant. That night Emar made sure we had the right pillows and was very accommodating. Went to breakfast the next day and the staff in the dining room were exceptional and the food was great. We did have a bon voyage cocktail and it was outstanding. What a great Gem in the Marriott collection.