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“Nice Hotel - would stay again.” 4 of 5 bubbles
Review of Marriott Stanton South Beach

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Marriott Stanton South Beach
Ranked #27 of 205 Hotels in Miami Beach
Certificate of Excellence
Dayton, Ohio
1 review
“Nice Hotel - would stay again.”
4 of 5 bubbles Reviewed June 24, 2013

This hotel is a good choice. It's at the quiet end of ocean drive, but not far from the main part of the strip. It's all within walking distance. Everything was clean and the staff were very friendly and helpful. The only issues I ran into was the construction noise, but I was awake already, and the in-room safe stopped working and I could not get my valuables out. However, the facilities staff were very helpful and had to drill it open. It took a while but was comforting to know that the staff couldn't just get into it. They were very apologetic and and sent complementary food and wine to the room. Though I don't drink, I thought it was a really nice gesture. Like anything in this world, things do go wrong from time to time. I did enjoy the fact that the hotel was right on the beach and provided the chairs and umbrellas. I would stay here again and would recommend it to others.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CDR_47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, June 26, 2013
Dear Guest:

I’d like to thank you for sharing your experience at the South Beach Marriott. I am pleased to hear that you liked our perfect location though we apologize for the inconvenience you encountered with your in room safe. You can be rest assured that we take all feedback we receive under serious consideration and use it to improve our guests' experiences every day. I am gald to learn that you are considering to return to the South Beach Marriott to stay in one of our reinvented rooms upon completion of our $9 million redesign; we would love your experienced opinion on the changes we make!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,170 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (520)
Date | Rating
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English first
Birmingham, United Kingdom
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed June 15, 2013

good location at south beach short walk towards the main night life on ocean drive yet a good night sleep without the noise. however main criticism is no free wifi in the rooms, but only in the lobby. small sitting area in the lobby. there is a small Jacuzzi and pool. the room is clean.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank hpoonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, July 1, 2013
Dear Guest:
We are delighted to know that your stay was a pleasant one. Smartly appointed accommodations and involved, attentive, service are the tools we use to exceed expectations wherever possible. Your satisfaction is deeply important to our goal of maintaining standards of exceptional hospitality.
In regards to your comment about our wireless internet fee, we offer complementary wireless on the lobby area, and we also have a business center with two computers, 2 printers and a boarding pass station with a printer free of charge for our guests; however, your opinions matter to us. We will continue to assess all of our offerings going forward, to best meet your needs.

We certainly hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 15, 2013

Just got back from a 2-day stay at the Marriott. It truly was a magnificant stay. The customer service was superior to any other hotel. They are under construction with the upper floors but we never noticed or heard any sound of renovation. Seth, the concierge, was so friendly and helpful. I ran in the morning up ocean drive and based on what I saw, thought the Marriott was superior to the other hotels. The rooms were clean and spacious (they will look even more amazing once the renovation is completed). A must stay.....

Room Tip: ocean view with balcony: beautiful!
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rnvacationalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, June 16, 2013
Dear Guest:
Thank you for your post about your fantastic stay at South Beach Marriott! We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. We are happy our staff exceeded your expectations and found our hotel to be such an ideal vacation spot. Thanks for taking the time to share this review; we'd love to have you back to experience our newly re-designed rooms in 2014 to get your "before" and "after" opinion!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 14, 2013

Ever since one of my friends recommended it, the Marriott South Beach continues to be the only place I stay in Miami. Even with the current renovation (and the pictures of the future rooms look amazing), there is very little impact and we had an amazing ocean view. The staff are the nicest people, pools and restaurant are amazing and the the beach is pristine. Thank you again to the staff for an amazing time - hope my travels bring me back to South Beach soon!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 57718JoeL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, June 15, 2013
Dear Guest:
Thank you for your post about your fantastic stay at South Beach Marriott! We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. We are happy that you like our pools and our beautiful Deco Blue restaurant and found our hotel to be such an ideal vacation spot. Thanks for taking the time to share this review; we'd love to have you back to experience our newly re-designed rooms in 2014 to get your "before" and "after" opinion!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 11, 2013

I come to Miami twice a year on business and this is the best option I have found on South Beach. The customer service is amazing from all levels of staff. Located right on the beach and next to a Deco Bike (Miami bike share) station, close to all that South Beach has to offer without being stuck in the craziness.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, June 14, 2013
Dear Guest:
We definitely hope you come back and see us again. The staff is well versed and dedicated to providing all around exceptional service. The amenities we offer are second to none. These factors help us to create truly memorable moments for our patronage. Thanks for taking the time to share this review; we'd love to have you back to experience our newly re-designed rooms in 2014 to get your "before" and "after" opinion!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed June 11, 2013

Old hotel,unprofessional system and staff with suspicious mind , torn towels.
Avoid this hotel ,dont get charmed by its location.
No responsible staff in Resturant with any ingredient awareness.
Bar and resturant stinks badly.

  • Stayed May 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank raj42222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, June 21, 2013
Dear Guest:
South Beach Marriott aims to exceed your expectations, which is why I am disappointed to hear about your experience while staying at our hotel. While I am regretful of your troubles, I appreciate you taking the time to share your experience with the readers on TripAdvisor. We take your review very seriously and will share your comments with our team in an effort to better our services going forward. My sincerest apologies that your time spent at South Beach Marriott was not ideal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 7, 2013

I recently got to spend a very nice evening at this hotel with my wife on the way to Anguilla.

Jennifer, the Guest Services Coordinator reached out to me before we arrived and warned me of the upgrades they are doing, welcomed me to their hotel, and asked if they could do anything to make my stay better. I told her what the purpose of the trip was and she went above and beyond we a small unexpected gift in our room. It was greatly appreciated and my wife really loved it. (Plus it made me look like I was someone important to Marriott, so double bonus!)

The facility is in need of some upgrades here and there and they are definitely taking care of it. The rooms are nice sized, clean, and have nice electronics, bedding and furniture. The front desk staff was fantastic and recommended some really good places to eat! (BIG PINK- Is a must try!)

Breakfast in the morning was not in the concierge room because it was being renovated, but the restaurant had a great buffet and nice atmosphere that overlooked the beach adn the pool. Great service there as well.

Definitely try this one out when you are in town!

Room Tip: Pay for the One bedroom suite with Ocean View!
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, June 9, 2013
Dear Guest:

We are glad to know that you had a pleasant time during your visit.

Thank you for bringing your suggestion about the hotel's condition to our attention. We deeply regret any disconcertment or inconvenience it must have caused you. As you probably already know our hotel is currently under a rooms reinvention process. We'd love to have you back to experience our newly re-designed rooms in 2014 to get your "before" and "after" opinion!

It is great to know Jennifer made you feel special and that you were satisfied with our staff.

Your continued patronage is greatly valued. We hope you will stay with us again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Stanton South Beach

Property: Marriott Stanton South Beach
Address: 161 Ocean Drive, Miami Beach, FL 33139-7212
Location: United States > Florida > Miami Beach > South Pointe
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Miami Beach
#12 Spa Hotel in Miami Beach
#15 Romantic Hotel in Miami Beach
#20 Luxury Hotel in Miami Beach
#22 Family Hotel in Miami Beach
#23 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Stanton South Beach 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Marriott South Beach Hotel Miami Beach
Marriott Miami Beach
Miami Beach Marriott
Marriott Hotel South Beach
South Beach Marriott

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