Check-in: Excellent check-in experience as is expected at any Kimpton. We brought our dog (Einstein) and loved the true welcome that our dog receivedd.
Room: it was small but immaculately clean and perfect for our needs (and the great price for the location). A few items still need fine tuned (like masking tape on the back of the TV remote).
Pool area: still under construction and it seemed that no one monitored the area as is expected at Kimptons. I would think when the cabanas are finished the area would be fully staffed.
My only issue was with lack of professional appearance of some of the staff. All service was excellent but some employees were dressed professionally and others wore wrinkled unlabled polo shirts. Some staff just wore plain clothes which made it difficult to distinguish them from guests. I have been to numerous Kimptons and found this detail quite abnormal.
- Official Description (provided by the hotel):
- There's no need to daydream. Your stay at the beachfront Kimpton Surfcomber Hotel in Miami Beach places you in the core of South Beach life. Ocean views, sparkling pool, and swaying palm trees. Direct beach access and easy, warm hospitality. Kimpton Surfcomber Miami, South Beach, a Kimpton Hotel puts the best of Miami at your doorstep while taking you a world away from all your worries. Play hard, sleep well and indulge in luxury services and amenities at our boutique South Beach hotel. ... more less
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- Also Known As:
- Doubletree Miami Beach
- Miami Beach Doubletree
- Doubletree Surfcomber