First of all please note: free transfer Bus is only every 2 hours on a Wednesday-nightmare!!. We arrived at 5 past 3 so had to wait til 5. Then the bus was still 35 mins late.
the driver Moses is entirely inappropriate ranting at us because the bus is late!
We were all trying to get everything done as quickly as possible. And he stopped us twice to lecture us about how we are acting towards him (no one was acting in appropriately).
Rooms were clean, if a little dimly lit. Towels fresh a and plentiful, beds comfortable. Cleaning staff were great.
Wifi worked fine. Apartment had everything in you needed to cook. Although the addition of a toaster would have been nice.
Roof top pool was nice, plenty of fresh clean towel up there and comfy beds to lie on. Ice cold water available up there too which was great in the heat. The pool is maybe not entirely suitable for children. Not due to the depth/location etc. but both days were were sat up there a group of people appeared with professional cameras and proceeded to take very seedy photos of a girl. It was pretty awful to watch her pulling her swimmers back and humping the edge of the pool in which we were trying to swim. I have no idea if they had permission to do this it not as you don't need a special key etc to get up to the pool. They looked like they just came from the street.
Don't believe the hype on the website there are no free "cocktails" what you get is a spirit and a mixer in a plastic cup. It was a bit disappointing. We only went 2 out of the 5 nights, it just wasn't worth it especially when one guy working at the bar one night had such a bad attitude. Going on and on about how we should tip. I believe in tipping for good service this guy didn't deserve a dime. Slamming drinks around. Not even giving people the drinks they ordered. This was only one night but left a bad impression.
- Official Description (provided by the hotel):
- Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more less
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- Also Known As:
- Riviera Hotel Miami Beach