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“Nice for the price..” 4 of 5 stars
Review of Riviera Hotel & Suites South Beach

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Riviera Hotel & Suites South Beach
Ranked #66 of 205 Hotels in Miami Beach
Pittsburgh, Pa
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nice for the price..”
4 of 5 stars Reviewed July 13, 2014 via mobile

We stayed here for a few days on a priceline express deals and was pleasantly surprised. The room wasn't huge but a nice size. Bed was very comfortable. No view from the windows but that was ok. The extra fees they add on is kinda crazy. Daily resort fees of $16 and valet of $35. Which I are kinda forced to do unless u want to walk blocks to a garage. All street parking is metered so u catch what I'm saying. Being quoted one prove then adding over $50 a day kinda sucks. But welcome to south beach lol! I enjoyed the free happy hour from 7-8pm and the staff was excellent! All in all I enjoyed my stay and would stay again

Stayed July 2014
Helpful?
1 Thank brothamack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, July 15, 2014
Great review brothamack! We are indeed a boutique hotel therefore our rooms are a bit smaller then your average hotel room. We offer larger rooms for those guests who need more space. We use the best mattresses as we know everyone wants a great nights sleep! We hope to have you stay with us again soon!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (334)
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Vienna, Austria
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

16$ Resort fee, ok. Knew that. Valet parking is 35 by now. 16$ parking in the public parking on 16th street. Miami beach standard. The rooms however are REALLY nice, not size, but style. Especially those with a balcony and two doubles. An hour of free longdrinks is also a good way to make your guests feel welcome. The two pools are small but cool. No coffeemaker and no regular coffee somewhere in the lobby area are a bit of a downer in the morning. Though there is the chance to get a free espresso. In general i liked it a lot.

Stayed July 2014, traveled with friends
Helpful?
1 Thank Roundtrip23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, July 15, 2014
Hello there Roundtrip23,

We appreciate the time you took to share your feedback with us, regarding your recent experience. Valet parking is indeed $35 but, you are able to take you car in and out as many times as you'd like in 24 hours. The public parking is $16 every time you want to take your car in and out. So for those guests who will be using their car a lot in a day, the cheapest bet would be to valet park. I see that you were able to take advantage of the complimentary cocktail hour from 7-8PM. It's always a fun time and a great way to start the night. Please come back soon!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2014

The hotel is close to the beach, restaurants, and shopping. We took a cab from the airport and the hotel was easy to find. Pedro offered excellent service at the front desk when we arrived; he answered many of our questions about the hotel and surrounding area. Rooms are somewhat small but laid out well and very up to date. We really enjoyed the outside bar/restaurant area (Moreno's), and can't go wrong with complimentary happy hour from 7-8. Overalls very happy with the room, location, service, and value.

  • Stayed July 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Smars17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, July 15, 2014
Thank you for your recent visit to Riviera Suites and for sharing your experience with us. We are delighted you enjoyed your stay, thanks in part to the excellent service you received from Pedro. Pedro is indeed a rock star and but one of many who are dedicated to providing an original guest experience in a friendly, attentive and gracious manner. We look forward to your next visit soon.Please come back again soon!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2014

My best friend and I stayed at the Riviera this week and it was indeed a beautiful hotel. We were pleasantly surprised as the trip was booked via hotwire and its sometimes a let down when you see the hotel. The location is awesome very close to the beaches etc. Upon check in we were greeted by the front desk agent (the one that works the afternoon shift) who was quite rude and unfriendly. Not only did she make us wait because she claimed" someone was ahead of us" which was not so, but she was quite unpleasant. Also we took forever and a day to get our car everytime we requested it from the valet. Other than that the stay was quite pleasant. The bellboys were very helpful, the bartenders at the restaurant were awesome and the server Mia was pleasant and welcoming as well. The food at the restaurant is also quite tasty and inexpensive and the restaurant Maxine's is also great. We ate there alot. Didnt really get a chance to check out the pool but it looked nice but was very small. I would definitely recommend this hotel and would definitely stay again.

Room Tip: Be sure to request a double room or you would be stuck with a King size bed and a charge to change i...
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
1 Thank Nikola C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, July 15, 2014
Well hello there Nikola C and thank you for sharing your review with us! We are located in a quiet residential neighborhood just blocks away from the hot spots. I wish that you would have collected the name of the front desk agent that was rude. We always advise our guests to call for their cars 30-45 minutes prior to them needing it. The food at Maxine's is indeed delicious and reasonably priced. We hope to see you again soon!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 8, 2014

Was really looking forward to a quick visit to SoBe, booked this boutique hotel on bookit.com and got a reasonable rate. Had to wait for two hours after check in time for room to be ready. Desk staff not helpful and almost seem to avoid the customers at all costs, especially if you are waiting to speak with them. If you are sensitive to scents I warn you that the perfume/air freshener they use saturates everything and the air in the hotel. The room was amazing, minus the fragrant environment and the questionably clean linens. Had my credit card double charged with the second charge being six months later. Received no help or any form of communication while trying to resolve the matter. Credit card company had to reverse the charge. If you plan on using the airport shuttle that they offer make sure your flights are early, they offer one shuttle that comes and leaves at about 7am. Far from the main sites, shopping, beach, but I do enjoy a walk to take in atmosphere. The pool area is lovely and relaxing and what saved them from getting a two star rating. I had a one bedroom suite and the kitchen came in handy as there are many restaurants and take out places nearby. Would probably not recommend to friends as the area has many more options.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Service
Helpful?
Thank venusrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, July 9, 2014
Good Afternoon venusm,

We value all of our guests feedback and thank you for sharing it with us! Customer service means the world to us, so to read that is not what you were given really pains us!! I will make sure to share your feedback with the rest of our team so that they are aware. We are always working to improve our product so that all of our guests are content!!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Culleoka, Tennessee
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 8, 2014 via mobile

The Riviera is far better than the pictures online. Close to the beach and many of the best restaurants in SoBe. The place is very clean and the staff is always professional and attentive to the needs of its guests.

During our stay, the hotel concierge (Pedro Alvarado) worked tirelessly to make sure our needs were met.

Live music nightly with free drinks!

I will certainly consider my next Miami getaway at the Riviera.

Stayed July 2014
Helpful?
Thank PioneerTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, July 9, 2014
Great review PioneerTW!! Thank you for sharing it with us and all of our future guests! We are located just blocks from the beach and many other hot spots here in South Beach! We have live music and complimentary cocktail hour nightly from 7-8PM, for our guests enjoyment. We hope to have you stay with us again in the future!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2014 via mobile

Let me start by saying the staff in this hotel deserves 10+ stars!!! Our journey began with a warm welcome and seamless check in by Arshineka. She was such a joy to talk with and very efficient with what we needed to make our stay as comfortable as possible! The Riviera South Beach is amazing!!! We checked in to our gorgeous up graded room completely surprised by the decor and all brand new finishes with the most comfortable bed you could imagine!! The room super spacious!! In the middle if our stay my brother can by to visit for a night out with us. So last minute we decided to upgrade to a suite for the second night. Arshineka said it wasn't a problem and introduced me to Pedro Aivarado (as she was getting off work for the day and wanted to make sure I was completely taken care of asap.) He was efficient and had everything done by the time I packed up my luggage and walked out of my old room. I am so grateful for the both of them!!! I must also say the restaurant has impeccable food and for a more then fair price! Jade the bartender is a sweet as can be and is an excellent cocktail chemist! We found our home away from home here in Miami! And I know where we will be staying every time we are in town!!! Thank you very much Arshineka and Pedro for your excellent customer service!!

Stayed July 2014
Helpful?
Thank Onique W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, July 9, 2014
Hello Onique W,

We would like to thank you for sharing your feedback with us, regarding your recent experience here. Arshineka is absolutely amazing and all of our guests seem to think so as well! We offer spacious rooms, at an unbeatable price, in a quiet residential location. We hope that you would make us your go-to hotel when visiting South Beach again in the future!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riviera Hotel & Suites South Beach

Property: Riviera Hotel & Suites South Beach
Address: 318 20th Street, Corner: 2000 Liberty Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Luxury Hotel in Miami Beach
#51 Family Hotel in Miami Beach
#57 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riviera Hotel & Suites South Beach 4*
Number of rooms: 153
Official Description (provided by the hotel):
Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 
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Also Known As:
Riviera Hotel Miami Beach

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