My friend & I stayed at this hotel because we got an amazing deal for a 6 night stay for July 4th, the price was pretty unbeatable! With that said, we will NEVER (and I mean never) stay at this hotel again. For starters, what was the most stressful was the valet. They charge $32/night because it's convenient and no parking anywhere near. It is seriously a JOKE and I am not exaggerating! The first night we missed the fireworks because it took them more than 30 minutes to get it to us and they were nice enough to take that night off. The rest of the time wasn't any different taking on average 20-25 minutes just to get us our car, not ideal when you're in a rush! That was the worst part of the stay! Secondly, it takes forever to get anything done with this hotel most of the time because they are trying to run 3 buildings with such a small staff.
The check-in staff was EXTREMELY nice and we had no problems with them. They really made sure they made a good impression, however the others were a "hit or miss" with how we were treated. The maid was awesome too and the rooms were awesome! Very nice and very modern with TWO iPhone docks. Loved the free wi-fi, the times it worked. Lastly, they were nice enough to upgrade our room to two beds instead of having to share a bed, that was cool. Breakfast is nothing special, the minimum of a continental breakfast, but it was included so that was good.
Pleasant staff, luxurious rooms and free wi-fi. However, horrible service time (sometimes staff) & HORRIBLY TERRIBLE, the worst ever, valet that is unnecessarily priced! All-in-all, NEVER staying here again and I highly advise anyone to every stay here. It's worth the money to stay at a Proper hotel on the beach if you want a real vacation.
- Official Description (provided by the hotel):
- Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more less
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- Also Known As:
- Riviera Hotel Miami Beach