We found the decor of the rooms and the hotel to be of a very high standard. Unfortunately, there were a number of issues that left us feeling so unsatisfied that we checked out 3 nights early. The decor of the room was nice, but the layout was poor: no place to unpack suitcases, insufficient closet space, the sink was in the middle of the room. We also found the in-room a/c unit to be very loud... (but not loud enough to drown out the constructions works which started at 7:30 every morning) The pool area is an oasis as advertised - but that means it has no sun at all. There is a sun deck up on the 4th floor but there are no other amenities on the sun deck. Wifi throughout the hotel was patchy at best. And while occasionally friendly, most of the staff came across as "bored". Overall - not a place where we will return.
- Official Description (provided by the hotel):
- Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more less
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- Also Known As:
- Riviera Hotel Miami Beach