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Grand Beach Hotel
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Reviews (5,755)
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All reviewschez gastontranquility poolespresso baradult poolocean front suitebay viewsofa bedvalet parkingbeautiful hotelpool areaking suiteper nighteden rocflat screenvalet servicehotel restaurantprivate beach
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1,730 - 1,735 of 5,755 reviews
Reviewed August 25, 2014

I stayed here with my husband immediately after cruise No reservation but I did my research! The Staff was very fast and efficient when checking in and out. This hotel is currently under Carpet renovation in various suites and That was a really bad experience due to us being right next door. My Husband was upset cause the workers started early and the banging gave us both headaches. I addressed the staff about this situation and they were very apologetic and they informed me they do not know when the workers are scheduled to do the work. I suggest they not book rooms next to the work to be done. Although had we stayed longer than two days we would have taken their offer for a room change. Overall the food was Excellent with Fast service My compliments to the chef !. we will return again Hopefully with a better room. we was on the 9th floor bayview with two bathrooms large balcony

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Service
Thank msb71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded September 2, 2014

Dear msb71, thank you for deciding to join us at the Grand Beach Hotel. We are glad to hear that you have enjoyed the overall property and its amenities and facilities. We are thrilled to read of the positive remarks you have had to share of our staff members. We would like to take the time and apologize for the disturbance you were caused as a result of the carpet replacement. This renovation process takes place once every year, in order to ensure the fresh outlook of our accommodations to hotel guests. We are very sorry to read that you were assigned close to where the carpet replacement was taking place. It is nice to read that our front desk staff took control of the situation immediately by suggesting you a room change. While we understand how such room move could have caused an inconvenience given that you were visiting us for a 2-night stay, we are glad to hear that an adequate solution was offered to you and your husband. We are very grateful for your feedback and for the time you have taken to share your experience with us and the TripAdvisor community. We are eager to have the opportunity to welcome you back again in the near future, when we will do our best to secure a quiet and relaxing accommodation to you and your partner.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2014

My recent stay at this Hotel was for both Business and Pleasure. The room was spacious and beautiful. Staff was great and the adult pool was very relaxing. Highly recommended, both for business and pleasure.

Room Tip: Higher floors have a much better view.
  • Stayed: August 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank benf392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded August 26, 2014

Dear Ben F., thank you for taking the time to give us your feedback following your visit with us earlier this month. We are pleased you had an enjoyable stay with us and thought that the hotel was perfect for both business and leisure. We are always impressed to read great feedback about the team and our excellent service standards. We appreciate you sharing such kind words in regards to our room accommodations and 7th floor adults only pool area. We are grateful for the recommendation you have extended and hope to have the pleasure of welcoming you back and serving you again in the future.

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Reviewed August 22, 2014 via mobile

We stayed here for a couple of days.the beach was not so clean.the pool was good and the view also was an excellent one.i wondered why did the jet ski of the hotel close very early so we had to go to another location for jet skis

Stayed: August 2014, traveled with friends
2  Thank rkv33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded August 25, 2014

Dear rkv33, thank you for taking the time to give us your feedback following your visit with us earlier this month. We appreciate you sharing your positive impression and satisfaction with our pool areas and the beautiful views, which our room accommodations have to offer. While the beach area is accessible directly from hotel premises; it is not private, but rather public, thus the beach area maintenance and cleaning is completed by the city of Miami Beach. We would like to assure you that this is not the norm for the area, as all beaches are cleaned regularly. When it comes to the Jet Ski rentals; the hotel itself does not offer Jet Ski rentals. Jet Ski rentals are available for rent through a third party service provider right next door from our property at the beach. Thank you for staying with us and for sharing your feedback. We hope you would consider choosing us as your accommodation on your future trips to Miami Beach as well.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2014

I recently stayed at the Grand Beach Hotel and my family and i loved it, definitely coming back. Great costumer service by Kenner and Catalina in the front desk. The hotel is right in front of the ocean perfect view. My favorite part is the 7th floor pool (adult pool) were you spend some quiet time wile enjoying drinks at the bar. Thank you for making a pleasant stay.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Melanietorres2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded August 22, 2014

Dear Melanietorres2014, thank you for posting a superb review of your stay with us. We are always impressed to read great guest feedback about our team and their excellent service attitude. We appreciate your kind remarks about Kenner & Catalina; we will make sure to pass your compliments on to them and the entire team onsite. We are delighted that on this visit you were able to experience many of the excellent facilities the Grand Beach Hotel has to offer, from the direct beach access and beautiful oceanfront views to the 7th floor adults only tranquility pool and Sunset bar. We are glad to hear that you plan to return- we are looking forward to welcoming you back on your next visit to property.

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Reviewed August 20, 2014

large and comfortable rooms, 2 bathrooms in each room, nice balcony, beautiful view, perfect reception personnel and a very attentive group of concierges, makes this hotel a perfect option for families in a beach vacation at Miami Beach.

Room Tip: US$ 30 valet parking with NO options around the hotel.
  • Stayed: August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank alsj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded August 21, 2014

Dear Alsj, it means so much to us that you enjoyed your stay onsite and that we met your expectations during your recent visit to Miami Beach. We are glad to read of your satisfaction with our room accommodations, their spaciousness, comfort, and in room features, such as the availability of 2 full bathrooms. We are even more thrilled to see that our great team looked after all your needs and managed to make your time with us as relaxing as possible. We appreciate the recommendation you have extended of our property to other families visiting the Miami Beach area. It will be a pleasure to greet you and your family back soon.

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