The most impressive thing about this hotel is the staff which was always friendly and courteous, and always went the extra mile with a smile. Ksenia presides with a smile over a great breakfast room serving staff - Stephanie, for example, went back to the kitchen on three separate occasions during one breakfast to dig up whatever it was that we wanted and was not readily available. The housekeeping staff provided all the extra towels we asked for; the valet staff always had our car out front on time after we called for it.
The room was nice and clean. We were on the 15th floor facing south with a "partial ocean view"; but the room was close to the beach so that we really got a great view of the ocean and the beach and, in addition, from the balcony we could see west all the way to downtown Miami.
One minor problem was that the WiFi network would disconnect me periodically, so that I had to find it again, select it, and log on from scratch. A minor annoyance, but one that should be remedied.
Another minor problem was that we had a connecting door to the neighboring room, and could hear the kids (and the adults, for that matter) a little bit too much. Some more sound insulation on the connecting doors would be welcome.
But all in all, definitely a place to enjoy and come back to.
- Official Description (provided by the hotel):
- Soak up the style and tranquility of the new Grand Beach Hotel where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami Beach all-suite hotel on the ocean, the Grand Beach Hotel features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. Book your Miami beachfront hotel reservations online today for our Best Rate Guarantee. ... more less
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