From the moment we arrived, we knew we made the right choice in staying here. The staff at the front desk were personable and accommodating. Our room was ready earlier than expected. The lobby is inviting and comfortable. The guest rooms are very nice and the flat screen TV in the mirror is something you would expect in a "Grand Suite". The "Welcome basket" was a nice touch. The Director of Operations - Cory Randolph is a very engaging and hands on manager. Within a day, he knows your name and he ensures you are happy during your stay. The rooftop deck has a spectacular view of the beach and ocean. We will definitely be coming back again and again. I just hope they never change what they are doing because they have the correct formula for Service Quality.
Mr & Mrs A. Fairfax
- Official Description (provided by the hotel):
- The Betsy – South Beach is Travel and Leisure’s Top Rated Resort Hotel on Miami Beach (2017), the only Forbes Four Star and AAA Four Diamond boutique hotel on Miami and Miami Beach, and one of only three Florida hotels to be awarded the 2017 Condé Nast Traveler Gold List Award. Having recently completed an expansion, The Betsy now offers 130 guest accommodations across the existing Colonial and new Art Deco wings, with a variety of room types and suites, including a Skyline Penthouse. An elegant, beach-side haven located on historic Ocean Drive, The Betsy’s relaxed tropical interiors create an aura that is passionately low-key and cocoon guests in timeless luxury. Incredible service, exquisite amenities, world-class cuisine, and a unique presence for arts and culture, invite travelers to relax, refresh and renew. The Betsy’s Ocean Decks are expansive with sweeping views of Miami and the Atlantic, offering a Rooftop Pool, Wellness Garden with a full range of spa treatments and sunrise yoga. Other amenities include private beach service, 24-hour Fitness Center, Lobby and Pool Bars, Property and Room Libraries, and a Conservatory with an Espresso Bar. Thoughtfully designed public spaces welcome guests to lounge and enjoy cultural programming year-round which includes Live Jazz and curated property-wide playlists. Known as a hotel with a heart, The Betsy’s unique hospitality model champions the power of community through its dedicated PACE (Philanthropy, Arts, Culture, Education) program by weaving those brand pillars into the guest experience through the sights and sounds of art, music and literature. ... more less
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- Also Known As:
- Betsy Hotel Miami Beach