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“OUTSTANDING”

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The Betsy - South Beach
Ranked #15 of 208 Hotels in Miami Beach
Certificate of Excellence
vancouver , British Columbia
Level 4 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“OUTSTANDING”
Reviewed September 3, 2010

I had the pleasure of staying at this beautiful hotel for 4 nites, upon arrival at 11 am my room way ready and waiting (good start) the front desk (Casey?) very proffesional and information. Extremely good first impression! The trip just got better and better.... Andrew the concierge and Casey sent me a litle birthday cake w/ a card Happy Birthday, much to my delite when I returned to my room later that day! THANK YOU SO MUCH!

The Betsy website does not do the hotel justice...it is much prettier/charming/newer that the pictures show! I checked out the roof top patio...beautiful views! But should of spent more time up there heard the cocktails are fabulous!

I was informed the beach was all set up with chairs/umbrella included in the resort fee...for all the people that complain about the fees...Do not in this case:) The fees is reasonable for the service you recieve. The beach company Great!

The B Bar downstaris is great..I went Monday nite for "gin" cocktails..tried some really creative cocktails..over all great place good music nice people.

I found that alot of people complain about the cost of food/drinks/ etc..in south beach, I understand the 18% tipping is hard to get use to but...everyone at this hotel deserved it!

I has a friend staying at the Fountainbleau, she came to the Betsy to visit and said "Oh this is so beautiful I want to stay here!" This hotel is a notch above the rest..I have stayed in some nice hotel around the world and this one sits well in the top 3 for me!

Again I can not say enough about this hotel and any negatives other people have seemly are small and I did not experience a bad moment here...I will be back! can"t wait to go the roof top patio and enjoy the sunrise or a fabulous cocktail.! Thank you for such proffesional service and courteous friendly employees :)

Stayed August 2010, traveled solo
Helpful?
Thank glowgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, Director of Guest Services at The Betsy - South Beach, responded to this review, September 5, 2010
WOW glowgirl,
I shared your enthusiastic words with our entire Team, including the hotels' owners. Your Betsy experience is what we desire for every guest who walks through our front door. Come home soon!
All the best,
Reo Davis, Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Milledgeville, Georgia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2010

From the location, to the very friendly staff, to the incredible food to the comfy plush rooms this is one of the best hotel experiences of my life. The valet was quick and very friendly. We would just call from the room, and they already knew who I was and what vehicle I had. The restaurant BLT is amazing. We had a whole snapper that the chef caught in the ocean earlier that week! It was amazing. If you are up for the night life (since you're on south beach I'm guessing you are) then go to the hotel lounge B Bar. It has a reflective vinyl ceiling that will ripple when you touch it. So cool! Also, if you want to lay out without all the sand, then go to the roof top. It's a great view of the ocean. All in all it was a fantastic stay that I would reccomend to anyone staying on South Beach.

  • Stayed August 2010, traveled on business
    • Value
    • Location
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Helpful?
Thank jonjdrums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, Director of Guest Services at The Betsy - South Beach, responded to this review, September 5, 2010
Hello jondrums,
What an awesome review. You hit all of the right notes and really summed up The Betsy Experience. That Whole Snapper at BLT Steak was a grand sight to behold! Thanks for spreading the good news.
We await your return,
Reo Davis, Director of Guest Services
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Topeka, Kansas
2 reviews
Reviewed August 30, 2010

We were in Miami for a cousin's wedding party weekend. Our stay at the Betsy exceeded our expectations. Every single employee we came in contact with was smiling, always willing to help, and very accomodating. I can't say enough good things about them. Our room was very nice. The location was perfect as it was in the heart of South Beach but at a quieter end. The beach was just across the street, which was great. Complimentary bottled water in our room each day. They even had complimentary coffee or lemonade at the main desk. It is a small hotel which allows for a more intimate feeling. I will definitely recommend it and will stay there again.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SusieQ1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, Director of Guest Services at The Betsy - South Beach, responded to this review, September 5, 2010
Hi SusieQ1981,
Your phenomenal review says it all. On behalf of The Betsy family, we say a big thank you. We look forward to welcoming you again soon.
Sincerely,
Reo Davis, Director of Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troyes, France
Level 4 Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 29, 2010

A very nice hotel, with a trendy atmosphere in a beautiful building.

  • Stayed August 2010, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Chrisquitolindo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, Director of Guest Services at The Betsy - South Beach, responded to this review, September 5, 2010
Google Translation
Merci Beaucoup Chrisquitolindo,
We appreciate your positive review. Come back soon.
A tu ta leur,
Reo Davis, Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 29, 2010

The Besty Hotel is adorable, clean and the staff is incredibly helpful. However, the standard rooms are very, very tiny---no bathtubs, coffee makers, hooks for wet bathing suits. Also very noisy at night; just got back today from a 3 day stay and every night woken up by either 3 drunk girls in the hallway or slamming doors at 3:00am. They close the pool at 8:00 pm--no night swimming and you can only use the beach chairs ($15/day) until 5:00pm. Finally, did not realize they charge you $30/night to park your car. Very expensive and rooms very small. Great location-nice people, but would try another hotel next time.

  • Stayed August 2010, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zeewick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, Director of Guest Services at The Betsy - South Beach, responded to this review, September 5, 2010
Hello zeewick,
Thank you for praising The Betsy and recognizing our staff. The Betsy, a small luxury boutique hotel built in 1942 is a Florida Heritage landmark. Our Classic rooms are not huge, but not tiny either. Guests who prefer more space should book one of our 26 suites, all featuring a large bedroom plus a comfortable living room & walk in closet. We offer coffee and room service through our famed restaurant BLT. We also have complimentary coffee every morning at the Front Desk as well as complimentary fresh lemonade served throughout the day. For our guests’ safety, the pool is open from 8AM until dark (8PM). Beach services, included with your stay, operate under City ordinance and are closed by 6PM. No problem, we have beach towels available for our guests who visit the beach later in the day. Like NYC, LA & Vegas, parking in Miami can be a challenge. Our Valet parking rates are less than or equal to all other top hotels in South Beach. You also have 24 hour in & out parking privileges.
Best Wishes, Reo Davis, Director of Guest Services
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algarve
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 29, 2010

The Hotel is very comfortable, the location couldn´t be better, the food at BLT is excellent but unfortunatly not all was good, the staff stopped us from having a memorable stay as they were all , except 2 guys at the door, very much unfriendly and it seamed they were doing you a favor for what so ever.

For what you pay at BLT the service should be 5 stars but it´s not the staff has no idea of what a waiter should be , lack of training.

Rooms cleaning is also bad, we arrived and the floors and furniture had a cover of dust and kept like that till we left ,only sheets and towels were changed but even that we had to ask every day as we were 5 people in a suite but housekeeping always left 2 towels.

  • Stayed August 2010, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank algarveAlgarve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, Director of Guest Services at The Betsy - South Beach, responded to this review, September 5, 2010
Dear algarveAlgarve,
Thank you for the 4 star review. Your feedback, positive and negative is much appreciated and has been shared with our team so that we can become better. I truly hope that you return soon so that we can exceed all of your expectations. Please email me rdavis@thebetsyhotel.com I am at your service.
Sincerely, Reo Davis, Director of Guest Services
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Ely, United Kingdom
1 review
Reviewed August 28, 2010

Stayed for a week in August 2010 and the hotel was great, perfect room, perfect location and perfect service. The hotel is not the cheapest in South Beach, but we found it money well spent. Watch out for the car parking fees in South Beach which are often not quoted in prices, valet parking at the Betsy is 30 dollars a day but this was excellently done and very useful, if somewhat of a luxury. The hotel restaurant is one of the best around but also check out Beer and Burger Joint ($7 cab ride) which was absolutely incredible.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nivember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, Director of Guest Services at The Betsy - South Beach, responded to this review, August 28, 2010
Dearest Nivember,
Thank you for traveling across the pond to visit us here in South Beach. I too feel that The Betsy is "perfect", how wonderful to read your words. BLT Steak... unsurpassed yumminess! The Burger & Beer Joint is my favorite stop after a long night of debauchery, good call.
See you soon,
Reo Davis, Director of Entertainment & Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Betsy - South Beach

Property: The Betsy - South Beach
Address: 1440 Ocean Drive, Miami Beach, FL 33139-4108
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Miami Beach
#7 Business Hotel in Miami Beach
#11 Spa Hotel in Miami Beach
#12 Family Hotel in Miami Beach
#14 On the Beach Hotel in Miami Beach
#14 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Number of rooms: 128
Official Description (provided by the hotel):
The Betsy – South Beach is Travel and Leisure’s Top Rated Resort Hotel on Miami Beach (2017), the only Forbes Four Star and AAA Four Diamond boutique hotel on Miami and Miami Beach, and one of only three Florida hotels to be awarded the 2017 Condé Nast Traveler Gold List Award. Having recently completed an expansion, The Betsy now offers 130 guest accommodations across the existing Colonial and new Art Deco wings, with a variety of room types and suites, including a Skyline Penthouse. An elegant, beach-side haven located on historic Ocean Drive, The Betsy’s relaxed tropical interiors create an aura that is passionately low-key and cocoon guests in timeless luxury. Incredible service, exquisite amenities, world-class cuisine, and a unique presence for arts and culture, invite travelers to relax, refresh and renew. The Betsy’s Ocean Decks are expansive with sweeping views of Miami and the Atlantic, offering a Rooftop Pool, Wellness Garden with a full range of spa treatments and sunrise yoga. Other amenities include private beach service, 24-hour Fitness Center, Lobby and Pool Bars, Property and Room Libraries, and a Conservatory with an Espresso Bar. Thoughtfully designed public spaces welcome guests to lounge and enjoy cultural programming year-round which includes Live Jazz and curated property-wide playlists. Known as a hotel with a heart, The Betsy’s unique hospitality model champions the power of community through its dedicated PACE (Philanthropy, Arts, Culture, Education) program by weaving those brand pillars into the guest experience through the sights and sounds of art, music and literature. ... more   less 
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Also Known As:
Betsy Hotel Miami Beach

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