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“A jewel at South Beach”

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The Betsy - South Beach
Ranked #13 of 208 Hotels in Miami Beach
Certificate of Excellence
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A jewel at South Beach”
Reviewed May 11, 2014

Booked two nights at The Betsy for a romantic weekend and we were not disappointed.
From when you arrive until you leave, you receive excellent service and the staff is very attentive and helpful and they actually expressed that they enjoyed working there.
The atmosphere is colonial classic and stylish and very different from the other hotel you find along Ocean drive. The food is great and sitting outside sipping on a Miami Heat is a great experience.
It is a little expensive, but worth every penny.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MortenJohansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy - South Beach, responded to this review, May 21, 2014
Dear MortenJohansen,

Thank you for your 5 star review of the Betsy! It is so great to read these reviews, and see how my staff and our hotel are able to stand out from all the rest, on Ocean Drive and beyond! Your comments are greatly appreciated!

Warm regards,

Jeff Lehman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Value
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Traveler tips help you choose the right room.   Room tips (503)
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Mistley, United Kingdom
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 9, 2014

This is definitely one of the most expensive Hotels that we have stayed at, and if you check my profile you will see we have stayed in top quality Hotels all over the world but this Hotel was shown as one of the top 3 rated Hotels in Miami Beach and very justified to be in this position.

Firstly location is right on Ocean Drive the top place to stay at South Beach, however it is located to the top end which is quieter and away from the bars which have happy hours with drunks that seem to last all evening.

We hired a car whilst in Miami and parking is almost impossible near the beach with heavy traffic most of the day, so it was very convenient to drop the car outside the Hotel and enjoy Valet parking, even at the cost of $43 per night.

We booked with Travel Republic and paid £356 per night just after the Easter Holiday period for a room only. The booking advice told us there would be a "resort fee" of $15 per day for the use of sunbeds and towels directly on the beach as this was contracted out to a separate firm, however when we arrived at check-in we we told this fee had already been paid by the operator.

The staff at check in were very helpful and despite the fact we were told the room which was a Classic Pool View room was likely to be very small, it was extremely well appointed and comfortable with a good size walk in wardrobe and separate shower room. The bed was extremely comfortable with massive soft pillows which wrap round your ears and provide for a very comfortable sleep.

The rooftop bar was a great facility with prices very similar to others on South Beach, a beer costing about £4.50 and there were relaxing sun loungers with a body "mist" facility to keep you cool in the hot sun. The beach was just opposite the Hotel and the beach staff made you feel very welcome and comfortable.

Breakfast was not included in our price which really should be, but you can purchase a room rate called "Breakfast with Betsy" and this price includes an American Breakfast which we paid about £15 to £25 per person for breakfast depending upon what we had. The breakfast was to a very high standard with a choice of cereals with fresh fruit, with tea, coffee or juices and eggs with potatoes and baked tomato or a large omelette, or even an 8oz steak for those with a healthy appetite.

The restaurant known as BLT serve the best steaks in the area all Aberdeen Angus and the portions were very healthy with their signature "popovers" served with the starter which was like a large warm Yorkshire Pudding served with butter or salt.

The Hotel had a very colonial style feel to it with luxurious corridors with Bahama Fans and 1960's photos of the Bettles and Mick Jagger on every floor.

There was a medium sized swimming pool which was mainly in the shade, open from 8am to 9pm and also a small but well appointed Gymnasium on the first floor, both fitness facilities did not seem to be in regular use by the guests which did mean you had the pool to yourself for a swim before breakfast.

A very enjoyable stay, however you would expect an even greater standard with breakfast included at most other top class 5 star Hotels around the world - but maybe this is the going rate for South Beach.

Room Tip: Choose a pool view room away from the noise of Ocean Drive or a view of the side streets. High floor...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy - South Beach, responded to this review, May 21, 2014
Dear Gary E,

Thank you for your visit to the Betsy, and for taking the time to write your review on us. Senior Reviewers such as yourself always get particular notice from me, as I know you have seen so much of what hospitality has to offer in the world. I was glad to read that you found the hotel so nice. I do have to mention that due to the seasonality of Miami Beach, our rates fluctuate quite a bit, based on demand. As you noted, the best does come with a price, but with some flexible planning, there are options whatever the budget is! I look forward to welcoming you back to the Betsy soon!

Sincerely,

Jeff Lehman
General Manager
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Brighton, UK
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 7, 2014

The Betsy is
they do a great job of choosing their staff. Every member of staff seems to understand hospitality - the concept of making people feel welcome. Reception staff, waiters, door men, everyone is professional, caring and genuinely friendly. Even the housekeeping staff greeted us by name which I found impressive.
The Betsy is very stylish in a timeless and effortless way. I love how everything is luxurious and high end but relaxed at the same time. The rooms are spacious and the beds amazingly comfortable. The food at the restaurant (BLT) is... again amazing. Great steaks, yummy sushi and the warm popovers with Gruyere are to die for.
We have stayed here for 16 nights over the past 2 years and we can't wait to come again.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CBBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy - South Beach, responded to this review, May 9, 2014
Dear CBBrighton.

Thank you for each of your 16 nights with us! You are correct, that our staff is indeed the not-so- secret secret to our success. Your every need is our concern. We all look forward to seeing you for the next visit!

Best regards,

Jeff Lehman
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipp City, Ohio, USA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 7, 2014

Beautiful small hotel located directly accross from the beach. There is also a Starbucks accross the street which was great to pick up a cup of coffee and sit under the umbrella on the beach. The door men, and managers were always helpful and some of the door men actually called you by your last name. The royal suite was very roomy with the separte living room. The bath room was great with the in mirror tv. The roof deck was great to look out at the ocean and enjoy the huge lounge chairs. The best part is that you are away from all of the noise and pedistrian traffic which is only a few blocks away.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1miser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy - South Beach, responded to this review, May 9, 2014
Dear 1miser,

Thank you for your visit, and for your review! We strive to make the Betsy feel like a private home - how could we not use your name? It is our pleasure to have you as our Guest, for a short time or a long time! We look forward to you return visits!

Warm Regards,

Jeff Lehman
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
120 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed May 7, 2014

This hotel feels like an oasis on Ocean Drive in South Beach, once you enter the hotel you forget you are on the busiest street where people party every day. It has a nice cozy feeling of a cottage, the pool is nested in the inner courtyard so you have privacy and you don't have to see people and cars on the street which I think is a plus.

Ah, they even have a Nespresso coffee machine with complimentary coffee and tea, you can beat that :-)

  • Stayed May 2014, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank bella134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy - South Beach, responded to this review, May 9, 2014
Dear Bella134,

263 Cities and 73 reviews later, I am happy to read that you include us in your "best of" thoughts. I am glad you liked the convenience of a great coffee & tea maker in your suite - we have a variety of accommodations from the simple elegant to large and, well, elegant. My perception is that you chose a suite on this visit. Much like the Artwork throughout our public areas, all of our rooms and suites are a bit different, with their own personalities. I look forward to seeing you again soon!

Best regards,

Jeff Lehman
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austrian Alps, Austria
Level Contributor
3 reviews
Reviewed May 5, 2014

My husband and I are currently on our honeymoon and stayed at this amazing hotel from May 1st to May 5th - we loved every second of it. Everyone from the doormen to the concierge were very polite and helpful. Rooms are on the smaller side, but very clean and stylish. The rooftop bar is awesome. We are currently on our road trip and will return to the Betsy on the 12th. Can't wait to get back!!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lawnerd33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy - South Beach, responded to this review, May 9, 2014
Dear Lawnerd33,

Thank you for visiting the Betsy last week, and for your wonderful review! I am happy to read that you had a great time - every second! - and we look forward to your return! Please reach out to me directly at the hotel so that can personally see to your reservation and possible upgrade - our return visitors are our most cherished!

Warm regards,

Jeff Lehman
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 2, 2014

It was my first time to Miami and I have to say the Betsy really made it a special experience. I was only there for one night, but everyone made me feel at home. The check-in process was flawless and room spectacular and immaculate. The restaurant had excellent service and the food was very good.

When I am back in Miami I will definitely stay here and will have no problems recommending this places to others. A Special thanks to both the GM Jeff and Thomas for making this a memorable experience.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nikobrrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Betsy - South Beach

Property: The Betsy - South Beach
Address: 1440 Ocean Drive, Miami Beach, FL 33139-4108
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Miami Beach
#7 Business Hotel in Miami Beach
#10 Spa Hotel in Miami Beach
#12 Luxury Hotel in Miami Beach
#12 On the Beach Hotel in Miami Beach
#12 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Number of rooms: 128
Official Description (provided by the hotel):
The Betsy – South Beach is an elegant, beach-side haven located in the heart of South Beach and only one of three Florida hotels to be awarded the 2017 Condé Nast Traveler Gold List Award. Its relaxed tropical interiors create an aura that is passionately low-key, cocooning its guests in timeless luxury and service, while offering exquisite amenities, world-class cuisine by celebrated Chef Laurent Tourondel, and a unique presence for art and culture that invites travelers to relax, refresh and renew. The Betsy’s Ocean Decks are expansive with sweeping views of Miami and the Atlantic, offering a Rooftop Pool, Wellness Garden with a full range of spa treatments and sunrise yoga. Other amenities include private beach service, a 24-hour fitness center, a Lobby Bar, Library and Conservatory with an Espresso Bar giving guests ample options to lounge and enjoy live jazz music and signature cocktails. While located in the heart of the Art Deco District on famed Ocean Drive, The Betsy is within walking distance to shopping and nightlife, yet offers a uniquely serene experience in one of the world’s great beach destinations. ... more   less 
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Also Known As:
Betsy Hotel Miami Beach

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