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“Service makes the Betsy stand out”

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The Betsy - South Beach
Ranked #16 of 212 Hotels in Miami Beach
Certificate of Excellence
Reviewed October 12, 2013 via mobile

Service is terrible in South Beach in general but the Betsy stands head and shoulders above anywhere else. The staff were amazing. There always seemed to be someone there to open the door. The staff were very friendly and my wife had some great chats with them. The room was big and quiet by South Beach standards. The hotels style is understated and relaxing. Will go back every time.

  • Stayed: October 2013
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1  Thank acklandsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 11, 2013

I chose this hotel because it was the #1 rated hotel on this site. My attitude was they would have to show me why after all this was dirty, ripoff Miami Beach. Do they ever deserve their ranking!! From the first contact at the curb until the last good byes, this was the best service youcan possibly receive anywhere! The front desk was awesome as was every employee we met. Please eat a meal there! Elana, the Russian Hostess, can help you with a table. My room was perfect and very large. The whole two days were perfect!

Room Tip: upgrade from the basic room although those are lovely too, just not as spacious.
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  • Stayed: September 2013, traveled with friends
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1  Thank JohnnyBfromFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

We checked into the Betsy at the end of August as a family of four and spent 3 nights in a Classic Suite at the back of the hotel, overlooking the pedestrian alley and service area. Fortunately, the weather was great and we spent the daylight hours along the beach at Lummus Park, directly across from the hotel. The Boucher Brothers concession, also across the street, rents chairs and towels from wooden kiosks on the broad sand promenade. The Betsy contracts with them to offer each guest two free loungers, umbrellas and towels, as well as set-up service, in the price of the room. Additional chairs and umbrellas can be charged to the room right from the kiosk attendant.

Despite the first floor, rear location, the room was relatively quiet and the wooden shutters allowed in natural light without exposing too much of the grubby alley outside. The separate living area had a queen-sized sofa sleeper that barely fit the space when open. However, the small rooms were offset by the bright interiors and well-appointed bathroom.

The lobby, restaurant and dining terrace at the front of the hotel were always hopping with activity and populated with an ever-changing cast of people watchers and the chic subjects of their attention. The subdued white interiors, wood floors, potted palms and general residential feel of the rooms and public spaces is a nice contrast to the frenetic Deco pinks and greens of neighboring properties.

Evenings at this far end of Ocean Drive are relatively quiet compared to the raucous blocks to the south, where tourists parade between tightly crushed diners at their sidewalk tables while hawkers beseech passersby with promises of “the best food on the strip.” There are numerous clubs along this stretch of Miami Beach, each spilling out onto the pavement and advertising their presence with an amplified, pounding beat that would be impossible to ignore for the poor hotel guest trying to turn in before 2am.

But back at the Betsy, all is calm, relaxed and an oasis of gentility.

  • Stayed: August 2013, traveled with family
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1  Thank familytravelz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013 via mobile

We stayed for 2 nights staff couldn't do enough for you. Lovely hotel rooms are gorgeous, lovely staff, great location, gorgeous hotel would defiantly recommend. We liked it as away from the noise only thing was there's wasn't much choice on the breakfast menu apart from that fantastic!

  • Stayed: September 2013
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Thank Mandagwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

What a beautiful, totally charming hotel! Had never been to South Beach before so it was so lucky that we choose this hotel. It is right on Ocean Drive but at the end of it so we were actually able to get some sleep. It's right across from the beach with chairs and umbrellas included.The rooftop deck and wellness spa are amazing. The view from the rooftop is trully beautiful and the massages outside included being able to listen to of the birds. The hotel is within walking distant to Lincoln Mall and Espanola Way.
I sincerely had the best steak dinner I have ever eaten at their "BLT" resturant! Amazing food exceptionaly prepared.

Room Tip: In the "oceanview" rooms you have to look thru the palm trees to maybe see the ocean thru...
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  • Stayed: October 2013, traveled with friends
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Thank kathleenn674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

This hotel is not like the others on South Beach. It is small and quiet. The location is great - close to shopping and restaurants. Unless you really need a car, don't get one.Its not worth the trouble as there are plenty of cabs, and parking is expensive all over Miami & the hotel. The rooms are small but you probably won't spend much time there. The pool is also tiny but this is not the kind of hotel that has a pool scene. The hotel restaurant is excellent and has a nice area to eat outside along Ocean Ave.

Room Tip: Ask for a room facing the beach.
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  • Stayed: October 2013, traveled as a couple
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Thank Southernmell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013 via mobile

After nearly a month in Central America, I booked The Betsy for a nice treat at the end of our honeymoon. The staff were fairly friendly (having found me the best rate when I booked - a nice gesture I thought) and the room quite peaceful and quiet in the heat and buzz of Miami. In fact the room was so pleasant, we spent the whole evening holed up in our room in the lovely white towelling robes watching old films.

It's a shame they charge the 'resort fee' when they know you're only there for a stopover. It disinclines me to use them again for future stopovers. However, they do clearly explain the fee before you book, so it does not come as a nasty surprise.

  • Stayed: May 2013
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Thank MrsHarris3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Betsy - South Beach

Address: 1440 Ocean Drive, Miami Beach, FL 33139-4108
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Miami Beach
#7 Business Hotel in Miami Beach
#9 Spa Hotel in Miami Beach
#12 Family Hotel in Miami Beach
#13 On the Beach Hotel in Miami Beach
#13 Luxury Hotel in Miami Beach
Price Range: $271 - $920 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Number of rooms: 128
Official Description (provided by the hotel):
The Betsy – South Beach is Travel and Leisure’s Top Rated Resort Hotel on Miami Beach (2017), the only Forbes Four Star and AAA Four Diamond boutique hotel on Miami and Miami Beach, and one of only three Florida hotels to be awarded the 2017 Condé Nast Traveler Gold List Award. Having recently completed an expansion, The Betsy now offers 130 guest accommodations across the existing Colonial and new Art Deco wings, with a variety of room types and suites, including a Skyline Penthouse. An elegant, beach-side haven located on historic Ocean Drive, The Betsy’s relaxed tropical interiors create an aura that is passionately low-key and cocoon guests in timeless luxury. Incredible service, exquisite amenities, world-class cuisine, and a unique presence for arts and culture, invite travelers to relax, refresh and renew. The Betsy’s Ocean Decks are expansive with sweeping views of Miami and the Atlantic, offering a Rooftop Pool, Wellness Garden with a full range of spa treatments and sunrise yoga. Other amenities include private beach service, 24-hour Fitness Center, Lobby and Pool Bars, Property and Room Libraries, and a Conservatory with an Espresso Bar. Thoughtfully designed public spaces welcome guests to lounge and enjoy cultural programming year-round which includes Live Jazz and curated property-wide playlists. Known as a hotel with a heart, The Betsy’s unique hospitality model champions the power of community through its dedicated PACE (Philanthropy, Arts, Culture, Education) program by weaving those brand pillars into the guest experience through the sights and sounds of art, music and literature. ... more   less 
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Also Known As:
Betsy Hotel Miami Beach

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