This is a gorgeous hotel in a superb location. It has the makings of a world class establishment (curb appeal, neighborhood presence, decor, quaint set up, and small size). There were employees who went overboard with commitment to excellence (Thomas M from Curb Reception, and Luciano from Front Desk), whom you really feel understand how special this hotel is and it shows in their connection with the guests. There was a noisemaker in the room and should have been a tipoff. We were awaken at 7:10 on Sunday with a garbage truck which seemed loud enough to be inside our room, lasted for 15 minutes, and left. Front Staff said, "yes we are aware of the problem and..." . Had we been warned of this, even with same occurrence, might have had a different response. Also, the BLT staff do not have the same level of commitment and that dining experience too had tremendous potential for a memorable event, but it was dulled by poor service and aloof staff. I would love to stay there in two years as I would imagine that with enough feedback, these quirks will correct themselves.
- Official Description (provided by the hotel):
- The Betsy – South Beach is Travel and Leisure’s Top Rated Resort Hotel on Miami Beach (2017), the only Forbes Four Star and AAA Four Diamond boutique hotel on Miami and Miami Beach, and one of only three Florida hotels to be awarded the 2017 Condé Nast Traveler Gold List Award. Having recently completed an expansion, The Betsy now offers 130 guest accommodations across the existing Colonial and new Art Deco wings, with a variety of room types and suites, including a Skyline Penthouse. An elegant, beach-side haven located on historic Ocean Drive, The Betsy’s relaxed tropical interiors create an aura that is passionately low-key and cocoon guests in timeless luxury. Incredible service, exquisite amenities, world-class cuisine, and a unique presence for arts and culture, invite travelers to relax, refresh and renew. The Betsy’s Ocean Decks are expansive with sweeping views of Miami and the Atlantic, offering a Rooftop Pool, Wellness Garden with a full range of spa treatments and sunrise yoga. Other amenities include private beach service, 24-hour Fitness Center, Lobby and Pool Bars, Property and Room Libraries, and a Conservatory with an Espresso Bar. Thoughtfully designed public spaces welcome guests to lounge and enjoy cultural programming year-round which includes Live Jazz and curated property-wide playlists. Known as a hotel with a heart, The Betsy’s unique hospitality model champions the power of community through its dedicated PACE (Philanthropy, Arts, Culture, Education) program by weaving those brand pillars into the guest experience through the sights and sounds of art, music and literature. ... more less
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- Also Known As:
- Betsy Hotel Miami Beach