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“Fabulous hotel”

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Mondrian South Beach Hotel
Ranked #39 of 212 Hotels in Miami Beach
Reviewed February 11, 2014

We stayed here for a few nights after a cruise, and it was just perfect.
The room was amazing & huge overlooking the pool & bay.

David at the pool is amazing. The whole pool experience was great.

Romera who looked after everything we needed was great. Nothing was too much trouble. Such a lovely young man.

Cant wait to go back again.

Dont hesitate to stay here, its perfect.

Stayed: February 2014, traveled as a couple
2  Thank megmollyannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded February 12, 2014

Thank you so much for your recent visit and this kind review. We are glad that David, Ramiro and the rest of our team helped to make your stay memorable. We are dedicated to providing original guest experiences in a friendly, attentive and gracious manner. We look forward to your next visit soon.

Best regards,

Ellis

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2,194 - 2,200 of 3,834 reviews

Reviewed February 11, 2014

We stayed in the Mondrian, South Beach this past June and have to say that I found the hotel to be very clean, with a nice, modern vibe.The concierge (I forget his name) was exceptionally friendly and helpful. The room we had was very large and airy with a great pool view.

However service expected for the amount they charge a night was severely lacking. When the room ran out of toilet paper the second day of our stay (It should have been replaced without our asking) we called room service twice to request more and while they promised to bring, we eventually had to take ourselves from a random room service cart. Incidents such as these (as well as an unfriendly check-in staff) killed the experience. I also find it upsetting that free wifi is not yet offered in the rooms.

  • Stayed: June 2013, traveled as a couple
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Thank ava f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded February 12, 2014

Dear Ava,

Thank you for staying with us. We are glad you found our hotel to be clean. You are not alone in finding our concierge services to be excellent. We apologize for inconsistent services with housekeeping and at the front desk--we trust that if you join us again you will notice improvements in these areas we have made since last June when you stayed. Also, we offer complimentary WiFi in our lobby and by the pool.

Best regards,

Ellis

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Reviewed February 9, 2014

My friend and I had a fantastic stay here for the weekend to celebrate my birthday! Everything was great from check in/check out to the room (which was more like a suite with kitchenette and separate bedroom). Staff was always friendly and helpful. The guest experience manager Nancy made sure that my birthday was special and sent champagne and strawberries to us by the pool! What an amazing way to start the celebration! David and our waitress Karen at the pool were always helpful and made sure everything was just right. The food and drink by the pool area (which is where we spent most of our time) was awesome! I would definitely recommend this hotel to anyone traveling to the south beach area. We had an amazing stay!

  • Stayed: February 2014, traveled with friends
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1  Thank Ray R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded February 10, 2014

Dear Ray,

Thank you for your recent visit to Mondrian and for sharing your experience with us. We are thrilled that Nancy, David and Karen provided you with memorable service for your celebratory weekend. We are grateful for your recommendation. We look forward to your next visit soon.

Best regards,

Ellis

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Reviewed February 9, 2014

They serve a happy hour menu consisting of several mixed drinks (including lychee martinis and Caipirinhas) and small plate appetizers for $5 each from 5PM - 6PM, then the prices go up $1 each subsequent hour until 9PM. The drinks are excellent, the food is very good, and the atmosphere is amazing. We also stayed here a couple of nights. It is a bit expensive, and caters to the beautiful people.

Room Tip: Get a bay view balcony.
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  • Stayed: February 2014, traveled as a couple
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2  Thank HansJuergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded February 10, 2014

Thank you for your recommendation and recent visit. Yes, our Happy Hour is quite the experience with excellent value. We are glad you were able to enjoy it. We hope you will join us again when you are next in Miami.

Best regards,

Ellis

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Reviewed February 7, 2014

Good hotel, amazing staff. The front desk, the concierge and housekeeping provided us with first class service.
However, please note that the fragrance diffused in the lobby and hallways is not only very strong and offensive but toxic and carcinogenic.

Stayed: January 2014, traveled with family
3  Thank SM R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded February 10, 2014

Thank you for your recent visit. We are delighted our staff provided you with such memorable service. We wish to assure you that the hotel fragrance (a popular item for sale in our spa) is completely safe, non-toxic and certainly non-carcinogenic. We are sorry it did not appeal to your taste.

Best regards,

Ellis

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Reviewed February 6, 2014

My coworker and I had an amazing stay here for 2 days this week. The staff is extremely professional and friendly. They go ABOVE AND BEYOND from the valet welcome, the vibe of the music, the check-in warmth, squeaky clean floors, lushful smells and overall style. The layout of our room was very stylish, simple and clean with a ton of hip style. The bathrooms were unbelievable, especially the chandeliers in the shower, long sinks and tiles on the wall. I also loved the TV's in each room, lighting, window and balcony views as well as the mattress comfort. This would impress anyone from the food, to the pool, the drinks and breathtaking views of Biscayne Bay. I can't wait to go back! We recommend for anyone!

Room Tip: Any room would be more than sufficient at this hotel.
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  • Stayed: February 2014, traveled on business
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2  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded February 7, 2014

Dear Tom,

Thank you so much for your review and recent visit. We are so glad to know our staff provided you with memorable service. We're thrilled, too, that you enjoyed our style and location. We look forward to your next visit soon.

Best regards,

Ellis

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Reviewed February 6, 2014

One of my first experiences with the Morgan’s Hotel Group was when I stayed at the Delano. I simply fell in love with the hotel and how it was run. It must have had something to do with being managed by Steve Hiblum. From 2008 on my home away from home was the Mondrian Miami. The reasons were because of the location (being away from Ocean Drive, yet a five minute bike or cab ride to the beach), the energy, rooms sizes, balconies, breath taking sunsets, peace, products they use, the pool, the restaurant, the spa, even the scent when you walk into the lobby and upon entering your room.

Besides Steve’s management and attention to detail, the staff at the Mondrian feels like family. I could go on about each staff members, but when you arrive make sure you ask for David Arth who runs the pool area like no other, Rosa and Arial at the desk, Luis the concierge, and Nancy and Jose. The feeling that you get when you stay there is like no other hotel group.

A nice addition this year are the bicycles. With Steve behind the wheel, I hear great things are coming and I will not be surprised if he raises the current bar even higher.

Room Tip: A bay view with a balcony!
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  • Stayed: February 2014, traveled solo
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1  Thank thf212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded February 7, 2014

Thank you for your recent stay and for your kind recommendation. We are glad you have found a home with us here at Mondrian and are delighted to know our staff continues to wow you with our unique brand of service. We look forward to many happy returns.

Best regards,

Ellis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mondrian South Beach Hotel

Address: 1100 West Ave, South Beach, Miami Beach, FL 33139-4749
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Miami Beach
#11 Family Hotel in Miami Beach
#18 Spa Hotel in Miami Beach
#24 Romantic Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
Price Range: $206 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mondrian South Beach Hotel 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Located on newly-fashionable West Avenue, Mondrian is a quiet enclave just minutes from the bustling center of South Beach, offering spectacular views of the Atlantic Ocean, Biscayne Bay and downtown Miami. The visionary style of designer Marcel Wanders is apparent from the moment you pull into the porte-cochere: guests walk through a grand entryway appointed with custom-designed furniture, lighting and accent pieces, evoking Wanders' design homage of "Sleeping Beauty's Castle." Upon entering the soaring lobby, the floor-to-ceiling windows offer stunning views of Biscayne Bay. Immediately the eye is drawn to the masterpiece of the room–an iconic, signature "floating staircase." Black and gold patterned furnishings and oversized brass bell shaped lights add a touch of whimsy and welcome guests to sit and socialize or enjoy the view. ... more   less 
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Also Known As:
Mondrian South Beach Hotel Miami Beach
Mondrian Miami Beach
Mondrian Miami Hotel Beach

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