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“Our stay at the Mondrian South Beach”

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Mondrian South Beach Hotel
Ranked #38 of 208 Hotels in Miami Beach
Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Our stay at the Mondrian South Beach”
Reviewed February 6, 2014

My coworker and I had an amazing stay here for 2 days this week. The staff is extremely professional and friendly. They go ABOVE AND BEYOND from the valet welcome, the vibe of the music, the check-in warmth, squeaky clean floors, lushful smells and overall style. The layout of our room was very stylish, simple and clean with a ton of hip style. The bathrooms were unbelievable, especially the chandeliers in the shower, long sinks and tiles on the wall. I also loved the TV's in each room, lighting, window and balcony views as well as the mattress comfort. This would impress anyone from the food, to the pool, the drinks and breathtaking views of Biscayne Bay. I can't wait to go back! We recommend for anyone!

Room Tip: Any room would be more than sufficient at this hotel.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, February 7, 2014
Dear Tom,

Thank you so much for your review and recent visit. We are so glad to know our staff provided you with memorable service. We're thrilled, too, that you enjoyed our style and location. We look forward to your next visit soon.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,493 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (681)
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English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 6, 2014

One of my first experiences with the Morgan’s Hotel Group was when I stayed at the Delano. I simply fell in love with the hotel and how it was run. It must have had something to do with being managed by Steve Hiblum. From 2008 on my home away from home was the Mondrian Miami. The reasons were because of the location (being away from Ocean Drive, yet a five minute bike or cab ride to the beach), the energy, rooms sizes, balconies, breath taking sunsets, peace, products they use, the pool, the restaurant, the spa, even the scent when you walk into the lobby and upon entering your room.

Besides Steve’s management and attention to detail, the staff at the Mondrian feels like family. I could go on about each staff members, but when you arrive make sure you ask for David Arth who runs the pool area like no other, Rosa and Arial at the desk, Luis the concierge, and Nancy and Jose. The feeling that you get when you stay there is like no other hotel group.

A nice addition this year are the bicycles. With Steve behind the wheel, I hear great things are coming and I will not be surprised if he raises the current bar even higher.

Room Tip: A bay view with a balcony!
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank thf212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, February 7, 2014
Thank you for your recent stay and for your kind recommendation. We are glad you have found a home with us here at Mondrian and are delighted to know our staff continues to wow you with our unique brand of service. We look forward to many happy returns.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 5, 2014

We recently visited this amazing hotel for our one year wedding anniversary during our stay in Miami!! I have to say this hotel was by far one of the most amazing places we have stayed at. The hospitality, cleanliness and facilities at this hotel are all outstanding. On arrival we were upgraded to a bigger and more spacious room which looked over the pool and sunset view. The staff were very knowledgable and did everything to assist us in booking tables at busy restaurants etc. Thoroughly enjoyed the pool area and its facilities with great service from the lovely guys/girls who waited on you hand and foot!! We are already planning on visiting this hotel again and would highly recommend it to any couple!! Only downside is you get some people who actual own some of the apartments within the hotel and are a bit snobbish, but don't let that bother you too much, the hotel more than makes up for it!!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Brijesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, February 6, 2014
Dear Brijesh,

Thank you so much for your recent visit and this kind review. We are delighted our staff made your celebratory stay memorable. We are glad to be your destination of choice in Miami and look forward to your next visit soon.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, Massachusetts
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 31, 2014

Fabulous 5 star hotel with a panoramic view of Biscayne Bay. Luis Pagan, the Chief Concierge, was so nice and so helpful when changing our room and upgrading us to a penthouse. The pool and the wait staff at the pool were so nice and pool-side bar and bartenders couldn't have been nicer. Breakfast each morning was superb. I would highly recommend this hotel.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marilyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, February 3, 2014
Dear Marilyn,

Thank you for your recent visit and your recommendation. We are delighted our staff provided you with memorable service, notably our seasoned Chief Concierge, Luis. He is indeed a star. We hope you will join us again in the near future.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerville, Massachusetts
1 review
Reviewed January 27, 2014

We stayed for a 4-day weekend in late January 2014. After a bit of frustration trying to find the hotel (no signage, no street number, you just have to trust the GPS) we were checked in and led to a massive 1-bdr studio overlooking the ocean & s.beach. It was seriously bigger than most apartments I've lived in. The only complaint I had was that we requested a king sized bed and this huge room where they could have easily put a king bed only had a queen. Oh well. We decided not to change rooms since it was so huge and airy. The staff is super friendly, especially David by the pool. He is a big reason why we'd go back again. Location was EXCELLENT. Right across from a Starbucks and Whole Foods which made it super easy to eat healthy. Full kitchen in room allowed us to store and heat up food, helping to keep costs down. We didn't partake of any food/drink at hotel so I can't speak to that. The walk to South Beach/Ocean drive is about 10 blocks, so not a short walk, but not too long either. Pool is lovely overlooking the bay with lots of chairs, great DJ spinning tunes, and deliciously thick towels which we were also allowed to take to beach. Great hotel!!! We'll be back.

Room Tip: Request room 1405 It's huge!
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sasha d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, January 28, 2014
Dear Sasha,

Thank you for your recent visit and this kind recommendation. Yes, our room product is superb, all rooms are large with kitchens, some with Queen beds and some with King. The pool is phenomenal and David and his team create the ultimate in the South Beach pool experience.
We look forward to your next visit soon.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 26, 2014

I spent 4 nights at the Mondrian with a few girls from college. We were looking for a nice/low-key hotel at which we could relax. We found this in part....

I liked the edgy decor, but the smell of the hotel (hallways/corridors/rooms) was repulsive. Don't get me wrong - it's not a dirty smell - the hotel smells like cheap cologne... everywhere. I think they spray it on the carpets (seriously). It was uncomfortably strong.

The other thing to note abut this hotel is that there is a modeling agency INSIDE the hotel. This doesn't sound like a big deal (and it shouldn't be), but every time we went to the pool, there were tons of empty chairs but they were apparently reserved (for the models?). The pool staff always seemed very inconvenienced when we tired to locate unreserved loungers. The hotel constantly made us feel like we were misstepping.

On the plus side, we liked that the hotel was a small distance from the beach/ art deco district. It was an easy walk or cab away, and the location is quiet/chill.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, January 28, 2014
Thank you for your recent visit. We are sorry we failed to meet your expectations, especially by the pool. Most find David and his team to be the epitome of grace and personal service.

Best regards,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 26, 2014 via mobile

We arrived at the Mondrian early could not check in our rm wasn't ready so we went out to the pool. Let me start off by saying David at the pool is great he's on top of everything and very friendly. The service at the pool was lacking. The waiter/waitress took forever to get anything and that was consistent through out our stay. The room was very spacious and clean. They did not restock our mini bar once during our stay. I wouldn't stay here again there are better hotels.

Stayed January 2014, traveled with friends
Helpful?
Thank Tinysunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this review, January 31, 2014
Thank you for your recent visit. While we are happy David provided you with memorable service, we apologize that you did not find this level of service to be consistent throughout the hotel. The shortcomings you found have been addressed vehemently as your experience falls short of our high standards. We do hope you will come back.

Best regards,

Ellis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mondrian South Beach Hotel

Property: Mondrian South Beach Hotel
Address: 1100 West Ave, South Beach, Miami Beach, FL 33139-4749
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Miami Beach
#11 Family Hotel in Miami Beach
#18 Spa Hotel in Miami Beach
#24 Romantic Hotel in Miami Beach
#27 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mondrian South Beach Hotel 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Located on newly-fashionable West Avenue, Mondrian is a quiet enclave just minutes from the bustling center of South Beach, offering spectacular views of the Atlantic Ocean, Biscayne Bay and downtown Miami. The visionary style of designer Marcel Wanders is apparent from the moment you pull into the porte-cochere: guests walk through a grand entryway appointed with custom-designed furniture, lighting and accent pieces, evoking Wanders' design homage of "Sleeping Beauty's Castle." Upon entering the soaring lobby, the floor-to-ceiling windows offer stunning views of Biscayne Bay. Immediately the eye is drawn to the masterpiece of the room–an iconic, signature "floating staircase." Black and gold patterned furnishings and oversized brass bell shaped lights add a touch of whimsy and welcome guests to sit and socialize or enjoy the view. ... more   less 
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Also Known As:
Mondrian South Beach Hotel Miami Beach
Mondrian Miami Beach
Mondrian Miami Hotel Beach

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