the rooms were exceptionally dirty, the maids pushed all the dirt, grime, hair, etc. into all the corners. called an exceptional amount of times and requested 'room service' to clean our hotel room and failed to do so. all around the hotel has fallen apart, this hotel has too much business and can not keep up with it.. OBVIOUSLY! the décor of the hotel is great! the contemporary, white, and modern were thumbs up... other than that it was SO incredibly run down. i highly do NOT recommend this hotel to anyone who likes to have cleanliness on vacation. also SOOO $$$$$. decided to have breakfast one morning at the hotel (for three) the meal totaled out $99.00. the staff overall were pretty friendly, there was a problem with someone stealing out by the pool. a guest left her pool side bed and threw her towel on the chair to cover her phone and wallet but when came back both were gone. they had complained about it to the manager, but seemed nonchalant. later on the individual who had gotten the items stolen saw the items lying by the dumpsters. never like to bash on a hotel, just wanted to let you all know before you spend the money. hope this helps!
- Official Description (provided by the hotel):
- At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more less
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- Also Known As:
- w South Beach Hotel Miami Beach
- w Hotels Miami Beach
- w Hotel Miami Beach