My wife and I have stayed at this property numerous occasions the last four years. I have to say that it's just getting worse and worse and the last time we had such a bad experience we will not return to any W.
The hotel has a great potential with its location and design of the hotel, but you would expect when you pay quite a lot that they would try to keep the standard. When arriving in the room, windows are very dirty, balcony has not been cleaned (Old news papers, half eaten chocolate etc)
We where supposed to stay for 3 nights, but we couldn't as they had a night club close to our room so we couldn't sleep. When pointing this out, they where not willing to find a solution.
I always liked W and find their contemporary innovation very fresh, but you should also expect some minimum standard.
Our love story with W is over
- Official Description (provided by the hotel):
- At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more less
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- Also Known As:
- w South Beach Hotel Miami Beach
- w Hotels Miami Beach
- w Hotel Miami Beach