Just returned from a stay at the W South Beach (Miami), weekend of Jan. 18th. This is the 4th time staying at the hotel in 3 years. I must say that I was a little disappointed. We had a Wow Studio Room, #912, which was awful. The closet did not have any hardware that allowed you to hang up anything but some short tops or short skirts. Most of our clothes had to be hung in the bathroom on the shower rod. Every time we needed to shower we had to move them. Speaking of the bathroom, the shower was set up for handicap accessible, a walk in. As careful as we could be when taking our showers, water still flooded the floor. So many towels were needed to dry the floor. Why would the young lady who checked us in gve us a “Handicap Accessible “ room when it was obvious we had no handicaps.
The pool area is another story. If you haven’t stayed at a South Beach hotel – well most hotels have rules about reserving lounge chairs and then being absent from them for a period of time. “Rich” one of the W’s pool associates: sets up the chairs, etc… informed us that the W’s policy is first come basis and if we wanted a better lounging area at the pool that we arrive early, as early as 7:30 am…. I arrived at the pool at 7:45 am and all the lounge chairs in any decent area were already taken. I was given the best 2nd choice one could pick! Later in the day, come to find out its not really on a first come basis, but who who’s…meaning Rich had hooked up with several guest from New York that he obviously knew and was reserving a whole section of lounge chairs from them not just on that day but for the pervious days to come. Rich, who is off on Monday, even went as far as to have one of his associate take care of them in his absence. So much for trying to play by the rules – thanks Rich.
On a positive note, The Dutch Restaurant, within the Hotel (and newly opened) was all around amazing – service, atmosphere, & food.
With so many great hotels to choose from, our next stay will definitely not be the W.
- Official Description (provided by the hotel):
- At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more less
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- Also Known As:
- w South Beach Hotel Miami Beach
- w Hotels Miami Beach
- w Hotel Miami Beach