This property was our last stay in Florida which included over a week in Orlando at various resorts. It was easily the BEST room we had on our entire trip. The front desk staff was absolutely fantastic and we had a member of their team at our disposal for our entire stay - he was exceptional.
We were upgraded to a two bedroom three (3!!) bathroom suite (we were only two guys) and it was amazing. The style of the hotel was very much to our liking and its location right on the beach was perfect.
There were only two little things that kept me from giving this property a perfect 5. Firstly, it was FULL of kids. And not just any kids. We spent a full week at Disney and the most poorly behaved kids during our entire stay in Florida were at this property. Not sure if it was because they were spoiled brats (I mean, this is HARDLY a family hotel), but it was a little annoying to have the lobby of the hotel bustling with kids running around when the image of W is chic and ultra cool. This is not the fault of the hotel of course, but it was something we found a little annoying.
The other minor issue is that we bought a package deal that afforded us some free stuff, but as I understand it, as a new package, getting some of the products/services was a little more difficult. We ended up being charged for certain items, which were removed at check out, but added AGAIN later on my credit card. Got this cleared up a few weeks later, so no harm no foul, but the entire experience was just another little annoyance.
Apart from that, we were pleased with the property and would probably stay here again. Well done.
- Official Description (provided by the hotel):
- At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more less
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- Also Known As:
- w South Beach Hotel Miami Beach
- w Hotels Miami Beach
- w Hotel Miami Beach