My husband and I and our 2 daughters stayed at this beautiful hotel for 4 nights and 5 days and we were amazed at the service and how friendly and helpful all the staff was. They all went out of their way to make us comfortable and make sure we were having a great time. Lyell at the front desk helped us out on several occasions to find places to eat and go for entertainment. He was very friendly and always ready to help us. He went above and beyond giving us great service and always was positive and had a smile on his face!! Claudia and Ramon who waited on us in the morning while we had our delicious continental breakfast always went out of their way to make sure we had everything and were enjoying our meals! Ana the manager at Hyde also went out of her way to take care of us and gave us amazing service and made us feel so welcome! She was always so friendly and welcoming to us. The hotel was beautiful and very comfy. The rooms are small but with 2 people they were comfortable and we had no problem with storage and places to put our things. We had a room for the 2 of us and the girls in an adjoining room which worked out perfectly. The hotel is centrally located and within walking distance to Ocean Drive and many attractions. The pools were beautiful too and the beach area was awesome and very comfortable to spend our days. I highly recommend this hotel and we would definitely go back.
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