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“Refreshing, surprising, amazing, 100% service” 5 of 5 bubbles
Review of SLS South Beach

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SLS South Beach
Ranked #33 of 202 Hotels in Miami Beach
Certificate of Excellence
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Refreshing, surprising, amazing, 100% service”
5 of 5 bubbles Reviewed August 1, 2014

We just spent 5 days at this beautiful Hotel. Since the check in the service was impecable..The room was small but super confortable and had everything we needed, modern and cosy. The restaurants are a delight (specially Katsuya) and the pool service was just fantastic. Ana and Sana made our time very pleasant in the pool. The location is just perfect. 1 block from Lincoln Rd. Thank you to all the SLS team, we couldnt memorize all your names but we remember each one of you. We will be back very soon. Jacky & Ines. Lima Peru

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jack G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at SLS South Beach, responded to this review, August 28, 2014
Jacky & Ines, you made our day with this one!! Thank you for the 5 star review and for saying such beautiful things about the team. We are so happy to have shown you a delightful time in South Beach hope to see you again so very soon!
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1,892 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (400)
Date | Rating
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English first
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed July 31, 2014

My BF and I just went to Miami this past weekend and decided to stay at the SLS for the first time. Not only did I admire the decor, location, and vibe but the staff was unbelievable. It started with Carlos in concierge to the beach/pool service with Ivan/Leo/Alvero. These guys made our experience that much better! Not to mention the food was excellent! We would 110% would come back and stay here knowing these guys will make our stay that much better.

Room Tip: The rooms are small but newly renovated. Space wasn't an issue as the room felt fresh and airy!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at SLS South Beach, responded to this review, August 28, 2014
Dare I say it, Christina K… AWESOME review!! You are the best! Thank you so much for taking the time to highlight what you loved about our property, the vibe and especially our team. We can’t wait for the opportunity to take care of you again. See you soon!
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Boston, Massachusetts
1 review
5 of 5 bubbles Reviewed July 31, 2014

I really enjoyed my stay at the SLS south beach hotel. The staff, especially Jamie, the guest relations manager, were very accomodating and friendly. This Miami hotel is very stylish and the rooms are wonderful. I was in a suite, however, my friends stayed in a smaller room and it was very comfortable. I also enjoyed the food at Katsuya and highly recommend a meal there if you like sushi. I will definitely return when my plans call for a trip to south beach. Very hip and a lot of action at the hotel is a plus if you enjoy liveliness.

  • Stayed July 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at SLS South Beach, responded to this review, August 28, 2014
Hot review, Anna C! We truly appreciate the very kind words as well as the 5 stars! So glad you enjoyed your time with us and that Jamie and the team made you feel welcome on your getaway. Can’t wait to see you again!
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San Diego, California
2 reviews
5 of 5 bubbles Reviewed July 31, 2014

What a wonderful property! The service was excellent, the pool(s), music, and patrons were exemplary - both during the day and the evening. We had excellent food at the japanese restaurant, patio, and poolside. Highly recommend the upscale villa's and the "lenny kravitz designed" presidential suite - especially during the saturday pool party. Jamie with Guest Relations can help you with any of your needs!

Room Tip: Ask for the villas!
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  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at SLS South Beach, responded to this review, August 28, 2014
Nothing like a little California love! Thank you so much for the 5 stars, Craig M! We are thrilled you enjoyed your time with us and hope to have you back soon for your next East Coast adventure. Jamie and the gang will be waiting!
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1 review
5 of 5 bubbles Reviewed July 28, 2014 via mobile

This has been the best hotel ive ever stayed at. Was here from July 24-28th. The hospitality is second to none. Very nice staff and made us feel welcome from the second we arrived there. Very classy hotel and if you want a place with a nice pool and music, this is your place to be. Everything is walking distance from this hotel,great places to eat all around, beach located in the back yard, and shopping center located a couple blocks away. Ive never written reviews for hotels ive stayed at and there is no way I couldn't write one for this place. I will definitely be staying here again when I come back to Miami.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gilbert a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at SLS South Beach, responded to this review, July 30, 2014
My goodness, gilbert a, we couldn't be happier with your first review! Thank you so very much for taking the time to post such kind words about the team, our hotel and the sense of hospitality you felt throughout your stay with us. We look forward to having you back – whenever your next adventure. See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Missouri
1 review
5 of 5 bubbles Reviewed July 28, 2014

My best friend and I got away for our birthday celebrations and decided on the SLS SoBe. From the moment we checked in, Isa made our experience so enjoyable. He took care of us from start to finish making sure we had transportation, dinner recommendations, places to shop, nightlife to experience. In addition, I eat dairy free and he personally went out and purchased almond milk for the complimentary coffee provided in this mornings at the front desk. The hotel was gorgeous and the staff was very attentive in the restaurants, the pool, concierge, etc. we will definitely visit more SLS properties in the future.

  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at SLS South Beach, responded to this review, July 30, 2014
This review is fabulous, Amy D! We really appreciate your taking the time to write and highlight our attentive team as a high point of your stay – especially our wonderful Isa. We are so fortunate to have team members like him who genuinely care about each and every guest. SO glad you felt the love! Thank you so much and we can’t wait to see you for your next getaway!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed July 24, 2014

Great Hotel, stayed 3 nights in July 2014. Art Deco style, staff very friendly. Food excellent, good Pool and access to beach. Bar service is good. Convenient location.

Our room was a little worn in places and could have done with a freshening up. ripped seat, broken blinds, few marks etc about. The Rooms are also a little small. Would have been nice to have had drinking glasses in the room to use with mini bar!!! Plus an ice machine and ice buckets would have been a good idea.

The gym area is small with some aerobic machines and loose weights but we used it around 0600 and had the place to ourselves.

Pool service is very good. not really got any negatives other than the few marks etc in my room. This wouldn't put me off coming back again suppose I'm just getting a bit picky!!!

Room Tip: ask for one overlong the pool and south beach.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JimNIblog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline D, Manager at SLS South Beach, responded to this review, July 30, 2014
What a lovely review, James M! Thank you so much for the wonderful sentiments. I am beyond thrilled to hear that you and yours had an enjoyable time with us and that our staff, food, pool and overall service were all positives of your visit! Thank you as well for your feedback of the in-room needs. We are taking inventory & refreshing our furniture and amenities floor by floor, so we should be in tip top shape when you return. Thank you again and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SLS South Beach

Property: SLS South Beach
Address: 1701 Collins Avenue, Miami Beach, FL 33139-2006
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 202 Hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — SLS South Beach 4*
Number of rooms: 140
Official Description (provided by the hotel):
Your luxury hotel in South Beach, where you can call on close friends,Philippe Starck, Chef José Andrés and Lenny Kravitz for a beachfront getaway like no other. Tuck away in our Miami boutique hotel, score the hottest reservations in Miami or play it coy at Hyde Beach, no matter your destination at SLS Hotel South Beach, you can always count on welcoming service, redefined luxury, and undeniable style. At SLS, you don't need to go to South Beach. South Beach has come to you. ... more   less 
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