We visited the SLS Miami as part of our honeymoon and couldn't have been more impressed. On arrival we were greeted (by Jamie & Justin) who handed us a glass of champgane and then informed us we had a complimentary room upgrade. Once we'd checked into our room there was another complimentary bottle of champagne and a personalised note from the Manager congratulating us on our marriage.
I can honestly say I've not experienced customer service like it - the team were absolutely amazing throughout our stay, nothing was too much trouble, they recommended and booked restaurants, always greeted us with a smile and the guys on the beach remembered our names on a daily basis. I work for a hotel company so visit many hotels every year - the SLS really was fabulous.
For the practical stuff, the room was definitely large enough and extremely stylish. The bed was huge and the bathroom/shower were great. The facilities of the hotel were also superb, the private area on the beach was my favourite and the saturday pool parties at the hyde beach pool were legendary (do remember to bring some extra cash as spirits are a little pricey in miami).
It's a great location and I'd recommend the SLS to any honeymooners out there or young (ish) couples looking for somewhere cool & stylish with a unique, personalised service. thanks for making our honeymoon one to remember SLS!More