Staff is really all that seperates a beautiful property from the next. The staff here really is wonderful and truly goes out of their way to achieve whatever it is to make the guest happy!
The rooms are NOT small - They're very well designed and well appointed and anyone that needs more space in Miami Beach needs to get out of their room and enjoy the city!
Now - One thing that is weird is that there really is no lobby ... I thought that every time I was walking to my room, I might collide with a waiter carrying plates of food or drinks. You can see into both kitchens. Sometimes, this sort of takes the magic away from the rest of what the hotel has to offer. Not a great design idea in my book, but what do I know?
AND that texting to get your car at valet just doesn't work. Give it up. The idea sounds cool, but you guys are just not there yet. It failed on me twice (out of 4 times) and I had to wait over 30 minutes to get my car pulled around - nervous that I would miss my flight on the day I check out - this could have ruined my whole experience just from one stupid text not being received ... And I did do it right, it was "system error". If it fails on me once, then I'm never ever going to trust it again. So just do away with it and save the money for another valet employee.
Other than that, this is a great GEM in South Beach and because of the staff, I will be back ... Just don't expect a text from me.
- Official Description (provided by the hotel):
- Your luxury hotel in South Beach, where you can call on close friends,Philippe Starck, Chef José Andrés and Lenny Kravitz for a beachfront getaway like no other. Tuck away in our Miami boutique hotel, score the hottest reservations in Miami or play it coy at Hyde Beach, no matter your destination at SLS Hotel South Beach, you can always count on welcoming service, redefined luxury, and undeniable style. At SLS, you don't need to go to South Beach. South Beach has come to you. ... more less
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