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“We were family” 5 of 5 stars
Review of Pelican Hotel

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Pelican Hotel
Ranked #33 of 206 Hotels in Miami Beach
Certificate of Excellence
Apopka, Florida, United States
2 reviews
“We were family”
5 of 5 stars Reviewed February 6, 2013

My sister in law and I stayed at the hotel this past weekend Jan30-feb3. Words can't express our gratitude for the treatment that management and staff provided us with. We were not made to feel as guest but as part of the family. There were smiles everywhere and ALL were courteous and willing to help! We were upgraded to a beautiful suite once they saw the amount of luggage we had! Lol! It was amazing! We had a view of the ocean! I will never stay anywhere else when I visit Miami beach. As a matter of fact, I am already planning a getaway for my husband and I in March and can't wait to see my Pelican family again!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Damaris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, February 20, 2013
Dear KateinNY295,

Thank you for sharing your experience at the Pelican Hotel. On behalf of the staff know that you are greatly missed. We hope you had a successful trip here in Miami and we look forward to your next visit!

All the best from the Pelican team,

Lupe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,020 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
New York City, New York
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 4, 2013

Stayed here for one night during a Key West roadtrip in mid-January of 2013. It's in a great location -- smack in the middle of Ocean Drive -- and right across from the beach. Free beach towels and chairs were a definite bonus, as was the free happy hour, apparently (though we missed it). We booked through Hotels.com and got a decent enough price.

The rooms are definitely quirky, as others have said -- they're small and artsy, and maybe not the most functional (dark, missing luggage racks, could hardly open the closet fridge), but it's Miami, so you're likely not spending too much time in your room! Since we were only in town one night it met our needs.

One downside: Our room, 207 (I believe), must have been atop the kitchen or another loud area; a few times throughout the hour we spent in our room after check-in and then throughout the night, we'd hear very loud noises and the floor would shake. The first time it happened I did think something scary was about to happen. So it would've been nice to get some warning from the front desk about that -- I'm guessing it was the fan in whatever room/kitchen area was below us going on and off, but still, yikes!

Room Tip: Just avoid 207!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
Helpful?
1 Thank KateinNY295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, February 6, 2013
Dear KateinNY295
Thank you for taking the time to share your experience at the Pelican Hotel. We will immediately review what is causing the sound and shaking in room 207. The kitchen is on the other side of the building which would not be the cause of this problem. Immediate action will be taken to rectify this problem. Our goal is to ensure that our guests have a pleasant experience, thank you for allowing us the opportunity to host you at the Pelican Hotel we look forward to your next visit.

Lupe Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Home
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed February 2, 2013

I booked this so called 4 star on Hotwire. It is not even a two star. Hallways had a musty smell. The room was tiny and old. The mattress was very hard and was like sleeping on the ground. My wife and I woke up with sore backs. There was no radio working clock. No dresser had to place luggage on the floor. Ceiling lights were 4 yard floodlights. Mounted in the center of the ceiling was a large commerical fan. If you accidentally turned it on the noise was like the airport. Valet parking is 25 dollars per night. There were flea like bugs in the bathroom. Noise from other rooms all night. Stay away!

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Rbia284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, February 4, 2013
We appreciate you taking the time to share your experience. We work closely with our customers to ensure that you have an enjoyable stay. Perhaps when rebooking in the future please consider booking a Suite. Our Suites are quite spacious and offer a magnificent view of the Ocean. Being a historical art deco hotels we are limited on changing the structure of our standar rooms but can assure you that we have 6 beautiful suites to choose from. The Pelican Hotel is a toy-hotel decorated with taste and no compromises, playing around different styles, recycled furniture and objects in an exquisite design and contemporary flair. When you book on opaque sites, regrettably our theme is not explained to you during the booking process. We do hope you enjoyed our high end amenities such as Bigelow bathroom toiletries, full two hour open bar and complimentary beach service daily. In the future please contact me directly, I will be able to select a suite that meets your expectations.


Thank you,
Lupe Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lockport, New York
1 review
5 of 5 stars Reviewed January 30, 2013

Just returning to chilly New York but had to comment on the wonderful time at the Pelican. My wife and I wanted to unwind after our Caribbean cruise so we spent a few days in SoBe. Front Desk staff were wonderful. Very friendly and helpful. Every room has a different decor and we enjoyed the funky, quirky look. Bed was firm and sheets were very comfortable. Free Happy Hour for hotel guests and tasty affordable appetizers. Breakfast was affordable and very nice. Used the complementary membership to the local Equinox gym. The towels and beach lounge chairs were greatly enjoyed. Already talking about our next visit.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LJS250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 23, 2013

The location is perfect for lounge lizards and enjoying a view of the goings on in Ocean Drive. Loved the room we stayed in with it's African theme. All the rooms are different. Quirky and upbeat. Initially I thought that the noise at street level would interrupt my sleep but once in the room, nothing from below could be heard.Staff were very friendly and we probably enjoyed the complimentary 'happy hour' a bit too much but the cocktails were delicious! Lazed on South Beach using the complimentary loungers and very large beach towels. Had a breakfast at the hotel on the day we left and it was excellent. We had a great stay and I would love to stay there again....one day.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rabadab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 23, 2013

This hotel is located right on Ocean Drive so right when you walk outside you have the beach right in front of you. The restaurant serves great food and the bar is great as well. I did not meet a staff member that was unfriendly. I would definitely recommend this place to other people.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank FtLaudyFred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, January 24, 2013
Thank you FtLaudyFred for your review. If you get a chance follow us on Facebook for upcoming events and specials. www.facebook.com/pelicanhotel.

Cheers,

The Pelican Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 23, 2013

Just 2 blocks down from, and much quieter than, the legendary Clevlander Hotel, this was a perfect getaway pick. The Art deco rooms were very stylishly designed and comfortable. Staff was friendly and the free happy hour was refreshingly intoxicating!
Free beach towels and giant beach loungers were complimentary and comfortable which made our "people watching people watching people" on south beach all that more enjoyable - Did I mention that many sunseekers on south beach are topless? ;-)

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Milkman218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHotelSobe, General Manager at Pelican Hotel, responded to this review, January 24, 2013
Happy to learn you enjoyed your time with us. Looks like you travel often to South Beach, please contact us directly on your return visit. We often have loyalty rates for our repeat clients. Remember to follow us on Facebook for upcoming events and specials. www.facebook.com/pelicanhotel.

Cheers
Lupe Castillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pelican Hotel

Property: Pelican Hotel
Address: 826 Ocean Dr, Miami Beach, FL 33139-5809
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#14 Family Hotel in Miami Beach
#16 Romantic Hotel in Miami Beach
#22 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pelican Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
A toy-hotel decorated with taste and no compromises, playing around different styles, recycled furniture and objects in an exquisite design and contemporary flair. At the Pelican, you see dining rooms from the 40's, refrigerator's from the 30's, sideboards stolen from a whorehouse, schools and churches for a paramount visual result, emphasizing the trends of the underground culture, movies (John Waters, Pedro Almodovar) and Disney cartoons. ... more   less 
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Also Known As:
Pelican Hotel Miami Beach
Pelican Miami Beach

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