I grew up in Miami Beach, literally 3 buildings down from the National, and I have seen first hand all the changes through the years. The hotel has aged beautifully. The renovations made in past have truly polished this beatiful, now adult only property. NY lounge vibe merged with the relaxed FL swagger, yet it maintains an air of elegance and provide a welcome contrast to the majority of the properties on SB...Character!
Amenities were great, the 211 feet lengthy pool (1 of 2) has been a favorite of mine as long as I can remember, food exquisitely crafted, but what prompted me to write this review, was the the care of the staff, attention to detail, and willingness to go above and beyond to make your vacation exceptional.
-From Reservations; Luciana was amazing and took the time to understand exactly what I was looking for and delivered beautifully.
-From Reception; Luis at Front Desk handled his duties effortlessly, and made me feel as if I was returning home to my own private estate.
-From the Restaurant/breakfast terrace: Joana,the quintessential service provider who goes out of her way to accommodate others.
My stay was superb and the team mentioned made it so. In a time where I believe we are all in need of true R&R, the importance of quality service is paramount, and is What I expect from any top rated Hotel. Happy to say it's what I received,...I grew up in Miami Beach, literally 3 buildings down from the National, and I have seen first hand all the changes through the years. The hotel has aged beautifully. The renovations made in past have truly polished this beatiful, now adult only property. NY lounge vibe merged with the relaxed FL swagger, yet it maintains an air of elegance and provide a welcome contrast to the majority of the properties on SB...Character!
Amenities were great, the 211 feet lengthy pool (1 of 2) has been a favorite of mine as long as I can remember, food exquisitely crafted, but what prompted me to write this review, was the the care of the staff, attention to detail, and willingness to go above and beyond to make your vacation exceptional.
-From Reservations; Luciana was amazing and took the time to understand exactly what I was looking for and delivered beautifully.
-From Reception; Luis at Front Desk handled his duties effortlessly, and made me feel as if I was returning home to my own private estate.
-From the Restaurant/breakfast terrace: Joana,the quintessential service provider who goes out of her way to accommodate others.
My stay was superb and the team mentioned made it so. In a time where I believe we are all in need of true R&R, the importance of quality service is paramount, and is What I expect from any top rated Hotel. Happy to say it's what I received, and I'm sure you'll do too. Don't hesitate to book.
Enjoy
Francois Damian.More
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