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All reviews cabana room long pool pool area south beach art deco lincoln road beautiful hotel beautiful pool beach service an umbrella beach chairs ocean view pool staff love this hotel amazing service valet parking miami
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Reviewed May 19, 2019

I have mixed feelings about this hotel. On the one hand, the location is great, and the amenities (pool, bar area etc) are quite nice. On the other hand, I was disappointed about their hidden fees -- you basically need to add an additional $80 per night for the resort fee and parking, which seems a bit outrageous...

Date of stay: May 2019
Trip type: Traveled solo
2  Thank Isil D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ArturoA1527, Guest Relations Manager at National Hotel, An Adult Only Oceanfront Resort, responded to this reviewResponded May 21, 2019

Dear Isil,

Thank you for your comments, we appreciate every feedback from our guest, next time we will fulfill your expectation, until then, kindly regards;

Arturo A.
The National Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2019 via mobile

Kory was amazing with our visit to the beach!!! He was very helpful and patient with making sure we got what we wanted and checking in to make sure we were comfortable and having a good time!! Amazing experience thanks to Kory!

Date of stay: May 2019
Trip type: Traveled with friends
2  Thank 143sabrinat
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ArturoA1527, Guest Relations Manager at National Hotel, An Adult Only Oceanfront Resort, responded to this reviewResponded May 21, 2019

Dear Sabrina,

On behalf of Kory and every other member of this great family we want to thank you for choosing us as your hotel in Miami Beach, next time we'll make sure it will be even a better experience.

Until next time,

Arturo A.
The National Hotel

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Reviewed May 17, 2019 via mobile

Franklin and Cory are very outgoing staff member outside here on the beach. Even though the Miami weather isn’t pleasant without going in the water they still find a way to make the customers experience an amazing one. We were sat out by the water and given the best care by these two gentlemen. Best service I’ve had in a long time and definitely will be coming back for their services again!!

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank Soxz21
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ArturoA1527, Guest Relations Manager at National Hotel, An Adult Only Oceanfront Resort, responded to this reviewResponded May 21, 2019

Dear Traveler,

We are pleased to read about your pleasant stay in this hotel, Franklin and Cory are big examples of our concept for guest relations and the experience that we want for every single guest, thank you for your feedback and your comments, they will be thrill to here about you. See you soon!

Regards,

Arturo A.
The National Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2019 via mobile

Cory and franklin were very helpful and attentive when I asked for assistance. I was very happy with their service and will definitely be coming back looking for their service again. Very nice and polite men also.

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank alyssawuvsyou
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ArturoA1527, Guest Relations Manager at National Hotel, An Adult Only Oceanfront Resort, responded to this reviewResponded May 21, 2019

Dear Traveler,

We are pleased to read about your pleasant stay in this hotel, Cory and Franklin are big examples of our concept for guest relations and the experience that we want for every single guest, thank you for your feedback and your comments, they will be thrill to here about you. See you soon!

Regards,

Arturo A.
The National Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2019 via mobile

We booked a cabana suite over the pool area for 11 nights. The room itself was very beautiful and well decorated, also very spacious. We didn't know that there are parties going on almost every night on the pool area. Me and my wife are people who appreciate a good night sleep and silence. After two nights we told this to the reception. We felt that they understood us perfectly and they took prompt action to find us a new suite. They moved us to this suite on top of the tower building. This room (tower suite) was even more beautiful (in our opinion)than the previous one. Also the view towards the Miami beach was stunning. Thank you for arranging this and making our honeymoon accomodation perfect! All the staff members were polite to us all the time. The restaurant serves good food and we used their services quite often. My wife has a very strict diet. They delivered all the special needs she asked everytime. Thanks to all the staff members! Special thanks to Rafael, Erica and the front office manager (sorry i cannot remember her name). Full 5/5 experience. Hopefully see you soon in the future!

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank KDOMESTARO
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ArturoA1527, Guest Relations Manager at National Hotel, An Adult Only Oceanfront Resort, responded to this reviewResponded May 21, 2019

Dear traveler,

On behalf of our entire staff we want to thank you for expressing your experience and sharing it with us, it is our ultimate reward: your satisfaction.

Thank you for choosing us in this important moment of your life, we will be here every time you visit Miami Beach, to continue accommodate you in the best way possible.

See you soon!,

Arturo A.
The National Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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