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“Ideal for non-business travel” 5 of 5 stars
Review of Impala Hotel

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Impala Hotel
Ranked #17 of 205 Hotels in Miami Beach
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Ideal for non-business travel”
5 of 5 stars Reviewed January 13, 2013

This is a brilliant hotel to book if you value both intimacy and proximity to all the action on South Beach. If you are making a business trip, then you should probably book elsewhere only because the hotel's strengths are comfort based as opposed to maximizing your office needs. In my mind, this is desirable.

If you are taking a cab, tell them that you are going to Spiga. It's very difficult to see the Impala Hotel from the street because it is located directly behind the restaurant. Check in and enter your room. One aspect I truly loved about Impala is how the light orange, brown, and red hues created an additional layer of comfort and relaxation to the experience. You won't get that in an ordinary hotel. The beds are very high quality material and simply marvelous compared to other competitors. Your Moen shower is beautifully modern and complete with a second hose. You will find darker brown hues in your bathroom and an incredible stone sink. Basically, combine high quality materials, thoughtfully laid out design, and an air of modernity, and you have the formula for what makes Impala Hotel a worthwhile experience.

Impala isn't for someone who just wants to watch TV in their room all day. You are within two blocks of the beach. one block of La Sandwicherie, a few blocks of Cafe Charlotte and Puerto Sagua, and your hotel is attached to Spiga. For adventurous people, the World Erotic Art Museum (yes, I went) was a block from the hotel as well. All the bars and clubs on Ocean Drive are walking distance. Really, only a couple of places I went on Bay Rd. required me to take a cab. I can't stress how ideally located Impala is for the person who wants to maximize their time in South Beach.

As an added bonus, the staff is rather knowledgeable of the area and willing to help on a variety of subjects, including but not limited to dinner, parties, shopping, haircuts, and even i-phone chargers. The staff, especially Maggie and Romain, made my trip infinitely more relaxing.

The hotel can be expensive. My four night stay averaged to a cut above $300/night and it would have been nice to have spent less than that on my hotel. Then again, I do think that the quality of Impala is top end.

On my next trip to South Beach, it is unquestionable that I would book this hotel again.

Room Tip: Not the place to book for business travelers or families. It's best for 1) couples, 2) a solo t...
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank travelguy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristelleTropina, General Manager at Impala Hotel, responded to this review, February 12, 2013
Your review is delightful, thank you for taking the time to write such a complete, detailed and kind review about our hotel! There is no greater feeling than when a guest notices and appreciates these details that for us make all the difference! After the renovations, we indeed did our best to furnish the hotel with highest quality materials possible. Our mattresses are TempurPedic, our entire bedding is made of Lyocell (a blend of cotton and Eucalyptus that is anti bed bugs and has cooling properties) and we recently installed shower spa in all rooms as well as shower handhelds for the comfort of our most demanding guests! Maggy and Romain join me to thank you for your words, they play a big role in the success of the Impala and here again, reading comments such as yours is very rewarding for me and the entire team.
Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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704 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
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English first
Level Contributor
94 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed January 12, 2013

The entrance is not impressive, actually hard to find, hiding a nice and umpretentious hotel that offers good value and pleasant facilities. Do not expect a view, but the rooms are well furnished, the bathrooms are well appointed and practical. Parking is available off site. Property is incorporated with very good Italian restaurant at the front, where breakfast is served. Location is excellent for all south Miami Beach activities. Staff is friendly and helpful.

Room Tip: An excellent feature is that room floors are not covered with carpets, so there is no moldy smell fr...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Cbertoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristelleTropina, General Manager at Impala Hotel, responded to this review, February 12, 2013
Such comments are always appreciated as they help us understand your perception of our concept. In an effort to create a real intimate experience for our guests, we designed an entrance that would remind you of your own home. Discreet, charming and that resembles in no way the entrance of a large hotel. At the Impala, you are located on the most vibrant and active street of South Beach, without feeling rushed or overwhelmed by the activity of the surroundings.
Thank you for your nice feedback, we hope that the intimacy you experienced at the Impala was enjoyable!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 10, 2013

My girlfriend and I stayed at the Impala Hotel one night before boarding our cruise ship. The staff was very friendly and helpful, the rooms clean and neat with remodeled bathrooms done in stone tile with waterfall shower heads. I can honestly say one of the most beautiful bathrroms I have seen in many years of travel. The bed was comfortable and the a/c worked nicely to keep the room comfortable while we slept. It's one block off the main drag and quiet. The hotel was quiet as well. They have a nice, small courtyard for coffee in the morning and a Zagats rated Italian restaraunt in front (which was outstanding as well). We got a very good price through a popular internet search engine of less than $100. Well worth the price. Would recommend a definate consideration to anyone traveling to the area.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank One_scuba_diver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristelleTropina, General Manager at Impala Hotel, responded to this review, February 12, 2013
Thank you for your comments. We are truly happy to see that the daily efforts made by our team to offer you an intimate, clean and welcoming place in South Beach have succeeded. Being a quiet, cozy and quiet home away from home is what we strive for and reading that you experienced just that couldn't make us happier!
Thank you again, we hope to have the pleasure of welcoming you home again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2013

A 1st rate hotel from the whole staff from restaurant to the valet but especially the front desk. very pleasant people to be around and great service.Perfect location 1 block from ocean dr. And beaches . This is my new favorite hotel on south beach and will stay here from now on.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Chrispeery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Impala Hotel, responded to this review, January 11, 2013
We love that we just became your new favorite hotel on SoBe! It is always nice to have a place you know you can feel at home and just be yourself. We are very happy to know that we are this place for you and be sure that I will compliment the entire staff on your behalf.
Indeed our Front Desk team is one of a kind, I can see it is a recurring compliment in every guest review and I am very proud to have such a great team. I will make sure they are recognized for they great work!
Please let us know when you would like to come see us again, we'll make sure your next stay is even better!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mainz, Germany
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 27, 2012

Thanks to the great staff of the Impala Hotel (especially Maggie and Romain) who were absolutely wonderful in helping my wife overcome her Cold/Flu while we were there over Christmas 2012.

This 17 room hotel has an excellent location in the middle of South Beach and is very close to the beach and some great restaurants. The rooms are very clean, large, stylish and modern, and have comfortable new posturepedic mattresses and fine linen as well as a good shower and nice bathroom. Also, there were good quality soaps and shampoos not usually found in other hotels. The internet was fast and stable, and there is a nice little mediterranean courtyard by the entrance. Most rooms seem to have only sideviews to the adjacent buildings however, but that makes them a little quiter too.

We really loved it, felt quite at home here and would definitely come back to stay at the Impala Hotel on our next visit to Miami. Thanks again for a wonderful stay!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank RicoAnette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Impala Hotel, responded to this review, January 11, 2013
Such a nice and pleasant review! Romain and Maggy join me to thank you for sharing your good experience with them and the hotel. They are amazing and the unique customer service they are able to provide really comes from the heart.
We strive for our guests to feel at home so reading that you did is the most rewarding compliment we could ever get! So thank you and we hope to have the pleasure of welcoming you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 26, 2012 via mobile

I chose this hotel through the good reviews on Trip Advisor. My husband and I wanted to stay two days Christmas eve and Christmas Day and made reservations a couple of days before. On our first night, my husband became ill, experiencing a lot of pain in his shoulder that needs rotator cuff repair. When we decided to leave one day early, the staff was so nice and understanding. I fully expected to have to pay for the 2 days but the wonderful lady at the front desk on Christmas Day only charged us for the one! What a wonderful Christmas present! We will definitely go back to this hotel! It was most pleasant and felt quite luxurious. I loved the little courtyard you walk through to the lobby.

Stayed December 2012, traveled as a couple
Helpful?
2 Thank Elliegarrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Impala Hotel, responded to this review, January 11, 2013
Thank you for your kind words. We do our best to be flexible when it comes to unexpected events such as this one! I hope your husband is now feeling better and that you will be able to fully enjoy your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 24, 2012 via mobile

rooms: quite small but very stylish design, very comfy beds, thick walls (couldn't hear any other guests), room didn't let much light in due to blacked out bathroom windows and main window facing an ally. very clean rooms.

location: excellent, safe location. 1 min to ocean drive and 3 min to beach. close enough to all attractions but out of the way so its not noisey at night.

staff: very helpful and polite. although when booking the hotel we were told on the internet that parking was € 20 a night when we arrived at the hotel we were told it was €25 and they wouldn't change it. also the valet staff drove our car very fast and crazy. breakfast is €10 a person for continental.

overall a lovely hotel. we would stay here again.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank beccy113456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle T, General Manager at Impala Hotel, responded to this review, January 2, 2013
Being a part of our guests' memory is the greatest Christmas gift we could get! Our staff members always try their best to provide a unique personalized service and the entire team joins me to thank you for your kind words.
Concerning the noise from the club, I would like to inform you that we have been working with them very closely after hearing some of our guests' feedback and they have been very cooperative and understanding. They helped us resolve this matter and we are no longer hearing any noise coming from the club nor having any guest complaints. Thank you for your feedback and allowing us to take action quickly!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Impala Hotel

Property: Impala Hotel
Address: 1228 Collins Avenue, Miami Beach, FL 33139-4607
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Miami Beach
#13 On the Beach Hotel in Miami Beach
#14 Best Value Hotel in Miami Beach
#17 Business Hotel in Miami Beach
#25 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Impala Hotel 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
"Italian Elegance in the middle of South Beach." Meditteranean gem hidden in the middle of South Beach, the Impala Hotel is the ideal base for your romantic getaway in Florida. Hidden from the intense activity of the surroundings, this soothing calm location will warmly welcome you in one of its 17 rooms. You will enter the property by walking underneath an archway, and then through a landscaped walkway and courtyard, passing by a fountain. Built by Gianni Versace's architect, the Impala Hotel features numerous elements originally intended for the Versace Mansion, including an Italian-made floor mosaic in the lobby. Comfortable rooms feature wrought iron fixtures, wood furniture, and luxury bathrooms with coral rock. You will enjoy a fine dining at the Spiga Restaurant, an Award-Winning authentic Italian establishment. ... more   less 
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Also Known As:
Impala Hotel Miami Beach
Impala Miami Beach

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