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“Worst Experience Ever!!!!!!!!!!!!!!!!!!!!!”
Review of Villa Paradiso

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Villa Paradiso
Ranked #117 of 210 Hotels in Miami Beach
Certificate of Excellence
Reviewed February 4, 2008

Stayed here last year -no complaints. This year . WHOLE other story...

My gf and I stayed here the first week of January.
Overall GREAT location, spacious rooms, good rates.. (considering we're young professionals on a budget) and cute look- very apartment like look to the place
.But this is where the positive part ends
This actually sounds like a horror story but its exaclty and honestly how our week played out .(feel free to contact me if anyone wants proof or additional information)

The second day of our stay we realized the shower was broken and the bathroom door was rigid and partially locked us in.
I got stuck in there for a while is which is how we found that out lol. They actually fixed the shower by taking the missing shower head part from room beside us..wonderful huh??
These problems were adressed which we appreciated and are very minor compared to what happened next. In addition considering the low price we knew we had to lower our expectations to an extent.

On Saturday night (Jan 6th) my gf and I returned from a late evening out. Walking up to the room we smelled this terrible gas like odor and inside the room was much worse. We called the hotel managament and after no avail we called 911 and shortly after the fire department arrived. Imagine having to call 911 on your vacation!
Needless to say there was a gas leak in our room. Fire dept identified it was a gas leak from the stove n turned off gas valves/meters.
We could not stay in the room over night due to the putrid smell and under instructions from fire dept to let room air out and had to go to all nite diner across the street for the next few hours.

The following day I asked for some sort of compensation - like a free night or a discount.due to a gas leak and a room we could not use that night .The schocking response was that they dont do refunds , never have regardless and the issues we encountered(pretty much almost being blown up) was not a big concern- the exact words were "was not a big deal"!!!!!!!!!!

The hotel would not budge on offering any kind of compensation or even an apology from their managment was nonexisitent as well. Actually management was also completely nonexisitent they werent around and refused to even speak with us.
The only alternative they offered was switching our room or offering a "free laundry service." Overall they treated us NOT like guests or toursits but more like a nuisance.
When I tell friends/family /coworkers of our experience st this hotel the reaction is shock and disbelief. Someone asked me if it was a joke. Unfortunately not but we they made us feel like one.
We left this hotel angry and extremely dissapointed at this level of customer service and WILL NEVER STAY HERE AGAIN!!!

  • Stayed: January 2008, traveled with friends
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17  Thank katr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 - 246 of 465 reviews

Reviewed November 27, 2007

If you want to be in the heart of South Beach then Villa Paradiso is in a great location. Loads of restaurants and bars are nearby, as is the beach. We shared a large studio with two double beds between four of us which certainly made this a cheap option. The room was basic but
clean and fine. We had a large TV and kitchen area. I wouldn't recommend this for couples (it's basic and not really romantic at all), but as a room to be shared between friends, it is absolutely fine.

  • Stayed: November 2007, traveled with friends
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2  Thank JaneKirby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2007

This place far surpassed any other hotel we've stayed in South Beach. It is not the Ritz, but we can't afford the Ritz. Many SoBe rooms are dingy, overpriced and run by surly people. This place was different. The staff was a little dippy, but they got the job done. The rooms are converted apartments so they are not sleek, chic spaces. They are large, clean and comfortable rooms in a great location. Having a kitchen was great -- we could save money on breakfasts and lunches and drinks. And it was nice having a comfy couch to stretch out on. And you can't beat the price for such a large room just a block or two off the beach!

  • Stayed: February 2007, traveled as a couple
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4  Thank kauainut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2007

Me and my wife stayed at the Villa Paradiso for three nights in May 2007. We stayed in a small studio, but the studio was actually quite big! We arrived on memorial day, so South Beach was crowded with partying people and cruising cars playing hip-hop.
During our first night, some other guests on the hotel had a party which kept us awake until 3 am, but the other two nights were very quiet.

Good:
- Location! One block from Ocean Drive and three blocks from Lincoln Rd.
- Hotel layout with rooms facing the garden, instead of the street. Makes the rooms quiet
- Big clean room, with a small but modern and comfortable sofa
- Fridge, stove, coffeemaker and toaster in the small kitchen
- During our stay they replaced the mattresses which made the bed much more comfortable (good to know since a lot of people have complained about the beds on this site).

Bad:
- No free internet. It is possible to use the connection of a nearby hotel, but it is not free...
- Badly located air conditioning right beside the bed which made it impossible to use at night because of the ice cold draught
- Not many utensils in the kitchen (e.g. no scissors)

  • Stayed: May 2007, traveled as a couple
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2  Thank tobbe1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2007

The rooms open up to a narrow patio that on my evening was filled with people drinking and singing till near midnight. The stairway up to my room smelled. The room itself was OK; an older apartment look that was fairly clean and functional. Only one window opened so I had to run the AC to get ventilation and drown out the noisy patio, but the AC unit is right next to the bed and blows on you all night. One end of the patio is padlocked shut so make sure you know you can get out the back door of your room in case of fire.

  • Stayed: May 2007
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2  Thank BizTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2007

My wife and I stayed at Villa Paradiso one night after our cruise ended. Check in was at 1:00 PM and we arrived at 3:00 PM to find our room not ready and certainly not clean. The maid said we could leave our things and the room would be ready within the hour. We reluctantly changed clothes and went to the beach for several hours. Upon our return, I can say the room looked slightly better than before. It did not have a clean feel and like others have mentioned, the beds were hard as a rock. We did not even try and sit on the sofa. If we were staying more than than one night we would have left immediately. This is the first time I have been disappointed by user reviews from Tripadvisor. I can not understand what is good about this place!!! You must understand, that my wife and I are very easy to please. We have no problems staying in 3 star hotels/motels but they must be clean! This place is for college kids on Spring Break...lots of room and a place to lay your head for a few hours. If you are over the age of 25, married or have a partner do not stay at this place!!!

  • Stayed: March 2007, traveled as a couple
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5  Thank nnburns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2007

This is the place to stay for sure. We saved money, it was safe and clean and convenient to everything. We are two NY chicks who were in South Beach for R&R and fun. VP is one block from Ocean Drive (the beach), one block from Finnegans (place to eat burgers, have beers and watch sports). We were far enough from the clubs to not hear all the craziness but close enough to walk. There is a gas station with mini mart across the street as well. This is a charming and quiet place that we will book again for sure.

  • Stayed: April 2007
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3  Thank kathieh724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Paradiso

Address: 1415 Collins Ave, Miami Beach, FL 33139-4103
Location: United States > Florida > Miami Beach > City Center
Amenities:
Kitchenette
Hotel Style:
#18 Best Value Hotel in Miami Beach
#43 Family Hotel in Miami Beach
#52 Romantic Hotel in Miami Beach
Price Range: $125 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Villa Paradiso 2.5*
Number of rooms: 17
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Also Known As:
Villa Paradiso Hotel Miami Beach
Paradiso Hotel Miami Beach
Paradiso Miami Beach

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