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The Tides South Beach
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Reviews (1,199)
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All reviewsocean drivegay barsouth beachhigher floorwelcome drinkpeople watchingart decopool areafacing the oceanbeautiful hotelthe location is perfectboutique hotellounge chairsvalet parkingnoisemiamisobe
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Reviewed December 1, 2012

I did not get the chance to stay at the hotel (I had to cancel the trip due to stolen passport), but I did experience the fantastic customer service of their staff: they were pleasant to deal with, very personable, understanding of the situation, and extremely helpful with my situation. Outstanding! Thank you Raj (the manager on duty) and the first person I spoke with (I wish I remember your name) for being so helpful and understanding! Whenever I come to MIami, I will definitely stay at this hotel!

  • Stayed: December 2012, traveled solo
    • Location
    • Service
Thank dantrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew P, General Manager at The Tides South Beach, responded to this reviewResponded December 26, 2012

Thank you for your feedback on you recent experience at the Tides.

Event though, you did not have a chance to experience the Hotel services in its entirety, I am delighted to hear of your experience with one of our staff, Raj.

Hopefully you will visit us again in the near future.

Sincerely,
mathew pargament
general manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2012

I echo the comments below. We have stayed three nights and have no major complaints but it is very noisy and that was a bit of a shock having arrived tired after a long flight from the UK. It is Ocean Drive but if you've never been before, be prepared! Our room, an Oceanfront Signaure King, was very comfortable although there was no information about the hotel at all and we were not shown around...we never found the pool, not that it mattered. We didn't eat at the hotel, choosing to take breakfast at the nearby News Cafe but did notice the pastries, juice, coffee and tea laid out every morning for all residents. Lighting could be improved...it's impossible to see into the safe in the dressing room without a torch and the switches on the bedside lights are so high one has to almost get out of bed to switch them on and off! If you want the South Beach experience, I would certainly recommend The Tides...if you want quiet and relaxing, look elsewhere.

Stayed: November 2012, traveled as a couple
1  Thank PRR50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

Stayed here during the weekend of 18th November 2012 whilst visiting Miami for the NASCAR Sprint Cup race at Homestead.

The Suite was impeccably appointed with great views of the Beach from the Living Room, and from the Terrace views across Ocean View and back towards downtown Miami.

The room also benefits from two large TVs, Sonos Music system, and Vudu movie streaming facility.

Ultimate relaxation can be further achieved in the part sunken whirlpool bath which commands similar views over South Beach

All staff were very friendly and attentative.

I know there are a few negative comments with regards to noise from club next door.. Yes it is quite loud, but so is virtually every other hotel on Ocean Drive. Come 12am though it does goes quiet.

If you are coming to Ocean Drive for a quiet getaway type break any hotel will be the wrong one if you're in bed before 12am !!

Room Tip: Anything with a sea view will impress
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew P, General Manager at The Tides South Beach, responded to this reviewResponded December 26, 2012

Thank you for your comments on your recent stay at Tides. It is fantastic to read of your experience with your accommodations and the staffs attentiveness.

Looking forward to your next visit with us.

Sincerely,

mathew pargament
general manager

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Reviewed November 10, 2012

We stayed here for 1 week from 26 October 2012 and had a fantastic holiday! The staff were professional and efficient as well as being really friendly and helpful especially the waitress Jenny and the restaurant manager. The food in the hotel restaurant was of high quality yet good value. Other reviews have commented on the noise in the bar next door but it did not keep us awake at all as it stopped soon after 11 pm, was very entertaining to watch and after all it is Ocean Drive!! The only down side was the pool area which is lovely but too small and shaded. The staff on the beach were great ( Nicky etc) and cant do enough for you. We will definitely be returning.

Room Tip: The ocean view rooms are spacious and luxurious.
  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stevie2191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew P, General Manager at The Tides South Beach, responded to this reviewResponded November 13, 2012

So nice to hear about your recent visit with us.

I will ensure to pass the comments along to the team, especially Jenny, Janine and Nicky. It's very rewarding to know that we were gracious, attentive and accountable during your week visit.

Thanks again and hope to see you back with us soon.

Safe travels,

Mathew Pargament
General Manager

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Reviewed November 7, 2012

We stayed at the Tides between 11 and 15 October. Service was fantastic. Had a couple of problems that were dealt with efficiently. There is a hint of luxury, but a total absence of pretension, about the hotel. We had a beach-facing room and the view was wonderful. The hotel pool offered a tranquil retreat from the bustle of South Beach. The food at the hotel was excellent and we cannot understand why the restaurant was not busier. The Drive Bar next door is noisy, but evening in South Beach is party time! My wife is a light sleeper, but had no difficulty sleeping, and the noise ceased promptly around 11pm while we were there. Other good restaurants and Starbuck's within easy reach. We would definitely stay here again.

Room Tip: Ocean-facing and middle of the building are best. We had room 803.
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cariadon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew P, General Manager at The Tides South Beach, responded to this reviewResponded November 13, 2012

Thank you for your comments on your recent visit to Tides and South Beach.

Very happy to read of your wonderful stay. My sincere apologies for excessive noise generating from the neighboring bar and thank you for your observation on the needed repair to the wallpaper. We have recently replaced the wallpaper as noted.

Thanks again for visiting with us, hope to see you back here soon.

Regards,
Mathew Pargament
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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