I had some business to take care of down in south Beach Miami, so I decided to book a room in the area so I wouldn't have had to drive in and out South Beach Miami. It was only for one night, so I wasn't really picky; I booked a room at Kent Hotel right on Collins Ave.
I have never heard about the hotel before. I read reviews and they were all average. The rooms look great on pictures, but I wasn't dreaming about that.
When I arrived at the hotel, there were 2 couples in front of me, the first one was already checking-in. And since there was only one staff at the front desk, we all had to wait. For some reason, the check-in process was taking too long (in my opinion). Then finally the first couple went through. The staff at the front desk got a phone call and started talking for like 5 min while the second couple was waiting. They had given him their passports, but because he was on the phone talking, he couldn't properly focus and retrieve their reservation. I could tell that the couple (French people) was annoyed by what was going on there. I almost told the guy "can you please tell the person on the phone to hold on so you check these guests in...” Finally, when he hung up, he told the couple that he couldn't retrieve their reservation. They assured him that they booked and had a confirmation. He looked again, found it and goes "I need a coffee..." Yeah right, coffee at 5pm!
Anyway, my check-in went a bit faster and I was in my room in no time. The room was clean and there was enough space. The hotel has nice color painting and I liked the smell in the corridor and in the room.
They offer free Wi-Fi and they can organize ride from/to the airport (MIA) for you if you wish. I had a rental car, so I didn’t need any ride organized for me to the airport. The hotel doesn't have parking; so either you park on the street and pay at the meter, or you 25$ for 24hrs (unlimited in and out) right next to the hotel. In my case, I went out and came back after 1am, so I parked on the street and paid the meter for 8hrs.
At some point, I had an issue with a parking ticket in front of the hotel before I went out, and the same staff who was on the phone when I checked in was very helpful and super friendly; so I figured maybe he just wasn't in the mood at the time of check-in. But then again, that’s not the way it’s supposed to be, guests should be treated right, especially at the time of check-in.
The location of Kent Hotel is great, right on Collins Ave where you have access to everything you need. If you are going to South Beach Miami to have fun or party, and it’s expected that you may spend most of your time outside of your room, this could be a good deal for you.
The only issue I had with this hotel was the fact that the walls are so thin, and guests staying in the room next to mine were playing loud music late at night...it was like they were right in my room. I had to turn the tv on for me to avoid listening the rap they were playing. Eventually, they stopped and I could sleep. So if you are looking for a good and quiet night sleep in South Beach Miami, this hotel may not be the first top of your list.
That being said, I was satisfied with my experience and I wouldn't mind staying there again, especially if I don't have a car with me.
- Official Description (provided by the hotel):
- Located in the heart of Miami's Art Deco district, only one block from the beach, the Kent is like a playground for adults. Its 59 stylishly appointed rooms reflect the fun and flair of Miami Beach. The Kent, a South Beach Hotel is a perfect choice for guests who enjoy stylistic fusion, convenience and value. ... more less
- Reservation Options:
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- Also Known As:
- Kent Hotel Miami Beach
- Kent Miami Beach