Staff was helpful. The bar service was not a professional atmosphere, staff had their own party with each other and seemed to lack management. This was in the evening while watching football. Staff had conflicting ideas about new years tickets for rooftop and armbands for Cleavelander Hotel. we spent a lot of money to have the rooftop view of fireworks and when we got to the Cleavelander we were told we could not go up to the roof.
The hotel was beautiful and I would stay again. I feel that the few problems will be worked out. However I feel that I should should get a refund for the drink package.
The new restaraunt was excellent and very serene. We really enjoyed being there.
- Official Description (provided by the hotel):
- Essex House is an award-winning South Beach hotel in the Miami Beach Art Deco District. Surrounded by nightclubs, cafes and designer boutiques, Essex House is an Art Deco landmark property in the heart of South Beach. The hotel features 70 rooms including 14 luxurious suites to help you leave all of your stress behind. Your stay includes complimentary continental breakfast, a daily happy hour at Zen Sai Restaurant, and access to the nightlife at our sister property, Clevelander South Beach, located just steps away on Ocean Drive. Essex House Hotel is the perfect choice when you want the best of all worlds. ... more less
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- Also Known As:
- Essex House Hotel Miami Beach
- Essex Hotel Miami Beach
- Essex House Hotel South Beach
- Essex Miami Beach