THE WORST! We arrived at 1:00 PM, we asked if the room was ready, they replied yes but if you would like to check in now you will have to pay $30 extra, otherwise you will have to wait until 3:00 PM. We asked for some pillows, they were delivered without pillow cases, the carpets are tattered, and the bathroom was run down and unkept like the rest of the hotel. Our travel agent prepaid 4 nights for us, we immediately called her and she was told in order to receive any refund we would have to stay at least 2 nights, reluctantly we stayed and moved to another hotel the 3rd night, and of course they charged us for 4 nights. As of June 2012 we're still fighting those charges. Everyone staying at the hotel was complaining to the front desk, the
reply was: "You read the reviews"
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- Also Known As:
- Boulevard Hotel Miami Beach