The hotel itself offers very basic accommodation. As this was our first time in Miami, the location was the most important factor of for us.
The staff on the hotel reception are okay. When I say okay, I mean we dealt with two people that were of any
The staff in the restaurant really need to understand the concept of customer service. We were treated like an inconvenience. Simple requests were met with disapproving looks and the general nature of this place left us feeling uncomfortable and unwelcome. This went on throughout our entire stay and for this reason I wouldn't recommend anybody to stay here.
It is unacceptable to treat "guests" in this manner given the extortionate prices u are required to pay for a service than can only be described as awful!
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- Also Known As:
- Majestic Hotel Miami Beach