My husband and I stayed in Crown Plaza before leaving Miami because it was only 5 minutes to the airport and had good rates. Arriving at 2:30 pm, we were aware the check in was 3 pm. We were told by the front desk to sit down in the lobby and wait. At 3 o'clock, I went to the counter and asked them how long it will take to have a room, and the manager told me "we have no idea"and suggested we store our luggage and go out. I was very tired and I wanted to rest. Almost 40 minutes later, the manager called us to check in. Bad first impression!
However, the hotel itself is very clean and nicely decorated. Our room was good sized, had a sitting area, spotlessly clean and very, very comfortable bed and pillows. A big flat screen tv was a very nice plus, as well as a complementary little spa kit.
No coffee/tea facilities and a microwave/fridge, but which would have been welcomed.
Unfortunately, I'm sensitive to light and had a hard time with some devices that illuminate the room in the night. I could handle the light coming from the blow dryer in the bathroom by closing the door, but the ultra bright light coming from the clock radio was annoying.
Early in the morning our complimentary full American breakfast was really a plus. The waitress was eager to please us. Very professional and a nice person.
All in all our stay in Crown Plaza, apart from those little downfalls, was positive. Especially considering the silence, comfort and that it's a quite secure hotel, including the very spacious parking, and the elevator system works by requiring the card to access the rooms. Nice!
Parking lot is $13 daily and a shuttle to the airport is helpful if you don't have a car.
- Official Description (provided by the hotel):
- Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more less
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- Also Known As:
- Crowne Plaza Miami Airport Hotel Miami
- Miami Crowne Plaza