I've stayed at the Crowne Plaza a few times over the past couple of years. On this visit, we went to check-in at 5:30pm and were told that the computer was down and it would take some time for them to locate a room. The person at the registration desk sifted through a file of reservations but could not locate ours. While waiting, another customer in line told us that he had attempted to check-in during the morning, but was turned away and told to come back in the afternoon. I approached the staff at the reservations desk with a couple of inquiries, which that were unable to answer. They promised to call my room with a response, but never did. If you like to watch sporting events at the hotel, forget it. They only have limited cable service. I had to walk to a nearby Marriott hotel to watch the NHL Stanley Cup Playoff games. On check-out, I paid my balance in full, but later I discovered that there was an additional pending charge on my credit card statement which took a couple of calls back to the hotel to resolve.
- Official Description (provided by the hotel):
- Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Miami Airport Hotel Miami
- Miami Crowne Plaza