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“Very Nice Hotel” 4 of 5 bubbles
Review of Crowne Plaza Miami Airport

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Crowne Plaza Miami Airport
Ranked #28 of 121 Hotels in Miami
Certificate of Excellence
Clermont, Florida
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Very Nice Hotel”
4 of 5 bubbles Reviewed January 24, 2013

My husband and I stayed at this hotel for one night before our week long cruise. The room was very nice and comfortable. The staff was very friendly and helpful. Food in the restaurant downstairs was very good as well.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JSUTiger98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 25, 2013
Dear JSUTiger98, we very much appreciate your feedback and the opportunity to provide you with accommodation and service during you visit to Miami. Thank You for posting your feedback and many pleasant journeys............
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,251 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Naples Fl
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 24, 2013 via mobile

We originally made our reservation for a different hotel that had a kitchen suite. But they overbooked and bumped us here. So we already weren't happy to begin with. The rooms are small, and in the recent makeover they missed the bathrooms. I'm not really happy with the staff as we were woken up this morning with construction noises in the room directly above. Considering we were listening to planes all night long, the hotel whose catch line talks about sleep quality needs to work on sound proofing this building. When we called about the construction, the employee (Gustavo) laughed and said he would call back after looking in to it. Yes, he laughed. No he didn't call back. It's overpriced for the quality of rooms and service you get. Oh and expect to pay for parking with no freebies.

  • Stayed January 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Mairenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 25, 2013
DearMairenn, we deeply regret that your stay was overshadowed by the tail end of our construction activities. It is unfortunate that we could not provide you with a more positive and relaxing experience. We hope that your future journeys are more enjoyable..........
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, FL
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed January 22, 2013

My husband and I stayed here for two nights last weekend. We enjoyed our stay and didn't have any complaints. We stayed in room 228 which had access to the pool. The room and bathroom were both clean and comfortable. The only comment I would make is that if you are a light sleeper, the airplanes *may* bother you. I was not woken up, but my husband woke up once.

The complimentary breakfast for Priority Club members was a bit misleading. Only the cold side was free, the hot meal items were not included and so we had to pay about $4 extra each.

The hotel was very convenient to downtown and South Beach. Overall a good hotel, would stay here again and recommend.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kkc904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 24, 2013
Dear kkc904, from all of us here at the Crowne Plaza Miami International Airport, Thank You for your visit and the feedback posted. Wishing you many pleasant journeys...........
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 17, 2013

I live in Orlando and needed to teach a seminar in Miami. I don't know Miami at all and I chose this hotel b/c I am a club member. The front desk staff was very friendly and I really liked the room. The bed was extremely comfortable and I got a much better night's sleep than I expected. The presentation room was set up perfectly for my seminar and Celinda was such a great help. I was having trouble with my projector and was getting nervous I wouldn't be ready to go on time. She was extremely helpful and I have nothing but praise for her! I will definitely use this hotel again the next time I have to teach in Miami.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 18, 2013
Dear David B, we greatly appreciate your visit and the posted review. Celinda is very pleased that she made a difference in making your stay more enjoyable. I have worked with her now for many years and enjoy watching her professional growth.
Again, Thank You for your business and we are looking forward to your next visit. Until then, pleasant journeys.............
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed January 13, 2013

This hotel is designed for short stay clients who are likely to be staying over before moving onto another destination or going on a cruise.

That said it does this very well. The rooms are spacious and very clean with coffee making facilites. On the roof top is a pool and a sundeck which is clean and well kept.
The bar does a good variety of drinks and meals are served nearly all day and are quite nice.

There is a large air con unit which was right outside our room that litterly made the room shake but thankfully the unit was turned off when the kitchen closed so didn't effect our sleep.

There is not alot around the hotel though which lets it down. The area is not very touristy and only had an handful of restaurants.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Notts_girl86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 14, 2013
Dear Notts_girl86, pleased to read your review and appreciate the time taken to write and post it. I am sure that others will find your comments helpful when planning their stayover visit to our hotel. Unlike others in our area, our guests can enjoy the option of local restaurants within easy walking distance.
We hope to welcome you again to our hotel in the future. Until we meet again, Bon Voyage..............
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Leipzig, Germany
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 12, 2013

The Hotel was clean and newly renovated. Good Check in ( Gold Member).
Got free breakfast and was disappointed that the breakfast was only free for continental. Bad Policy if you give something for free why limit. For 4$ you can upgrade .Ridiculous . Of cours it is not about the money. Waitress Sayda rectified it by asking her boss to waive that. Great effort on her part. Her friendly service made the stay. Companies need more people like that.

  • Stayed January 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank quickgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 14, 2013
Dear quickgeorge, we are pleased to read that in general your stay with us was enjoyable and satisfactory and would like to thank you for your review and feedback.
Our loyalty program has three tiers and specific local benefits associated with each tier. As such you received the appropriate benefit for your your Priority Club Gold status. The next level benefit includes a full Buffet Breakfast with all components included. I am glad to read that Sayda's service positively impacted your stay.
Wishing you safe journeys................
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Mobile, Alabama
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed January 10, 2013

Check in was a nightmare as there were only two people working the desk on the day before the BCS game. They do however recognize Priority Club members with free breakfast or parking and two bottles of water. I thought this was a nice gesture. The room which was supposedly upgraded to a renovated room, it was ok but very warm. I immediately turned the AC down and we left for dinner. When we returned it was very late so I did not bother the staff with this issue. I did mention it to the desk on check out but she did not seem to care. Otherwise the room was comfortable. The renovations to the hotel were very apparent and only one of the soda machines in the hotel will provide you with a drink. Overall not a bad hotel but you are better to accept the breakfast over the parking both will cost you about the same as it would at Walt Disney World.

  • Stayed January 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank thetravelingbex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 11, 2013
Dear thetravelinbex, what a great match up we all enjoyed for the recent BCS game. The fans of both teams were absolutely terrific to host and we enjoyed every minute of it. We would have loved the opportunity to address your in-room temperature issue prior to your return from dinner and regret that the room environment was not at the expected level. We have tested the recently installed vending machines and contacted the service provider to review all of his equipment as soon as possible.
Your visit and feedback is very much appreciated by us and others interested in our hotel and its capabilities. We will do our part to apply the knowledge gained and continue to better our performance. Our best wishes for the New Year and many enjoyable journeys.......
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Miami Airport

Property: Crowne Plaza Miami Airport
Address: 950 NW 42nd Ave, Miami, FL 33126-3695
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Best Value Hotel in Miami
#21 Romantic Hotel in Miami
#24 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Miami Airport 3.5*
Number of rooms: 305
Official Description (provided by the hotel):
Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more   less 
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Also Known As:
Crowne Plaza Miami Airport Hotel Miami
Miami Crowne Plaza

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