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“Perfect for our needs - nothing special” 3 of 5 bubbles
Review of Crowne Plaza Miami Airport

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Crowne Plaza Miami Airport
Ranked #28 of 121 Hotels in Miami
Certificate of Excellence
Atlanta
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Perfect for our needs - nothing special”
3 of 5 bubbles Reviewed January 8, 2013

Hotel was perfect for our needs - one night before we left on a cruise. Complimentary shuttle from airport to hotel, and $10/person to the port the next day. Breakfast was supposed to be included in our rate, however it was just the continental portion. We wanted eggs, etc. and were charged extra for that. Just something to keep in mind.

Staff was friendly and room was fairly clean (empty M&M bag found on the floor) and a good size for family of 4 (2 kids - 9 and 7). Clean bathroom with lots of counter space!

Definitely recommend for a one-night stay. Not the highest quality that I expected from a Crowne Plaza, but was perfect for the price and what we needed.

By the way - Cuban restaurant across the street was fantastic!!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank rkb1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 11, 2013
Dear rkb1970, we like to Thank You for sharing your feedback with us and others interested. We appreciate having received your business. As we have reached the end of our property wide renovation, our full attention is directed towards matching the quality of our service to the high quality of our product. To that end any feedback is most helpful. We are disappointed that we missed the candy wrapper and offer our apology for the oversight.
May the New Year be all that you hope for and your future journeys provide you with enjoyment..........
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,252 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Chinese (Simplified) first
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  • English first
  • French first
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English first
Zwanenburg, The Netherlands
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 6, 2013

We only stayed here for one night so we didn't had to drive to the airport from Key West. Even though our stay was short the room was amazing and a good way to relax after a long day of driving. Staff was friendly, the food at the bar was also really good and the next day the shuttle service dropped us off at the airport. For us it was a good way of ending our Florida vacation.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Dennis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 7, 2013
Dear Dennis W, we appreciate your review and having received your business. Thank You very much. I am certain that others will benefit from the details provided.
May your future journeys be enjoyable and memorable............
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed January 2, 2013

Comfortable night at Miami Airport making an airline connection between London and Bridgetown Barbados. Shuttle to hotel on time and help with baggage. I was recognized as Priority Club member and received comp breakfast. Room a good size, clean and very quiet. Good value. I much prefer this to the Holiday Inn at the same airport which is terrible.

Room Tip: Higher floor better view
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank ROBERT B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 3, 2013
Dear ROBERT B, pleased to read that you enjoyed your stay and Thank You for posting this review. Wishing you many pleasant and enjoyable journeys............
Peter K Sahora
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
154 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed January 1, 2013

Reception staff not to friendly but restaurant/bar guys were nice.Rooms were nice had everything you need cud not use pool as weather was to cold.Did not go out as just using as a stopover as picking up a car next day.Handy as has a free bus from the Airport which we used to go pick up the car then came back to the hotel to get our luggage before setting off.Also stayed the night before travelling home again checked in the took the car back and took the bus to the Airport the next day for our flight home would use again.

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank surfsup2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 2, 2013
Dear surfsup2, we greatly appreciate the posted review following your visit. We are disappointed that our Front Desk service delivery did not meet your and our expectations, but are pleased that others made your stay a pleasant one. Again, "Thank You" for your visit and our best wishes for the New Year..........
Peter K Sahora
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed December 27, 2012

Had to stay for a night for a layover.

Ok hotel if you only need to sleep, a lot of movement from Airplanes crews. prices on the restaurant are high, they charged for parking unless you had booked with a corporate ID.

All in all is an airport hotel don't expect much, if you plan to stay a few days look for hotels with better locations since the price for this hotel is not cheap.

Not close to the beach.

  • Stayed January 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank TomasBel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 2, 2013
Dear TomasBel, your review of our hotel is very much appreciated. As you indicated, we are approx. 11 miles west of South Beach and the major focus of our hotel is to provide accommodation to transient guests. We have one of the most convenient location in the airport market which also allows for alternatives in local dining if so desired.
Wishing you a successful New Year............
Peter K Sahora
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed December 22, 2012

I stayed here one night before taking an early flight. The hotel is under renovation so the restaurant is closed. We ate in the pub. The food was okay but pricey for what you got. You can walk to other restaurants from the hotel. We had the furthest room from the elevator. We asked to change but the staff said the hotel was fully booked. The outdoor pool was nice but it was tricky to get into the pool area. (You have to lift the pole at the top of the gate.) I had the pool to myself! The wake-up call for 5 am was done on time. Unfortunately, there was no food available at that time. I made tea in the room but I wished I had thought to buy fruit & pastry.
It was nice to have a bathtub when travelling. I had a nice long soak before going to sleep.
WE stayed on a Sunday night and there was no construction noise during our stay. I slept very well.

Room Tip: The halls are very long so ask to be close to the elevator.
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  • Stayed December 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mvburke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 2, 2013
Dear mvburke, from all of us here at the Crowne Plaza Miami Intern. Airport, "Thank You", for selecting our hotel and the informative review posted. I am certain that many will benefit from the details provided when selecting a stop over hotel in the Miami Intern. Airport market.
Wishing you a successful New Year and many enjoyable journeys...........
Peter K Sahora
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 15, 2012

Used this hotel as an overnight stop after flying in from UK and going on a cruise. Had to wait several minutes for hotel shuttle bus but then short ride (10 minutes) to hotel. Hotel undergoing some renovation but this did not affect us. Ours was one of the refurbished rooms and it was spacious and very comfortable. The only issue was the lack of a shower curtain. Had breakfast over the road at Latin Cafe for about ten dollars each. Hotel breakfast about twenty dollars each including taxes. Staff very helpful and good level of security. Would stay again.

Room Tip: Ask for one of the refurbished rooms. We were second floor.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nebby_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, January 2, 2013
Dear Nebby_12, a hearfelt "Thank You" for your visit and the posting of your review. Our location is ideal for many, as in addition to our Food and Beverage offerings, a diverse number of local restaurants is available within walking distance of the hotel. Your endorsement of our hotel is very much appreciated.
Wishing for your future journeys to be pleasant and enjoyable..........
Peter K Sahora
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Miami Airport

Property: Crowne Plaza Miami Airport
Address: 950 NW 42nd Ave, Miami, FL 33126-3695
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Best Value Hotel in Miami
#21 Romantic Hotel in Miami
#24 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Miami Airport 3.5*
Number of rooms: 305
Official Description (provided by the hotel):
Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more   less 
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Also Known As:
Crowne Plaza Miami Airport Hotel Miami
Miami Crowne Plaza

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