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Crowne Plaza Miami Airport
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Reviews (1,534)
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All reviewsmiami airportfront deskone nightlatin cafecatch of the daynext morningshuttle servicebreakfast buffetruns every minutesfree shuttleroom keyan overnight stayrestaurants within walking distanceshort staylong flightdolphin mallbusiness center
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901 - 906 of 1,535 reviews
Reviewed December 15, 2012

Used this hotel as an overnight stop after flying in from UK and going on a cruise. Had to wait several minutes for hotel shuttle bus but then short ride (10 minutes) to hotel. Hotel undergoing some renovation but this did not affect us. Ours was one of the refurbished rooms and it was spacious and very comfortable. The only issue was the lack of a shower curtain. Had breakfast over the road at Latin Cafe for about ten dollars each. Hotel breakfast about twenty dollars each including taxes. Staff very helpful and good level of security. Would stay again.

Room Tip: Ask for one of the refurbished rooms. We were second floor.
  • Stayed: December 2012, traveled with family
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Thank Nebby_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this reviewResponded January 2, 2013

Dear Nebby_12, a hearfelt "Thank You" for your visit and the posting of your review. Our location is ideal for many, as in addition to our Food and Beverage offerings, a diverse number of local restaurants is available within walking distance of the hotel. Your endorsement of our hotel is very much appreciated.
Wishing for your future journeys to be pleasant and enjoyable..........
Peter K Sahora

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Reviewed December 11, 2012

I read the reviews and did not exspect much. How I was surprised with this hotel: Check - in friendly and speedy; I stayed two nights in different rooms and both rooms were newly renovated with comfy beds; one room had direct access to the pool area - great! Internet was fast and breakfast was okay. 2 minutes walk from the hotel on the left is a nice open air fish restaurant at the corner of the road junction - very good. Overall I can fully recommend this hotel.

  • Stayed: November 2012, traveled on business
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Thank Doffa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this reviewResponded December 12, 2012

Dear Doffa, we are delighted that your experience with our hotel exceeded your expectations and appreciate the feedback provided.
Yes we are very pleased with the new guest room product and the reaction from our valued guests. By the end of December 2012, all of our guest rooms will be renovated and provide a modern, relaxing environment and the latest in technology.
Again, we so appreciate you visit and having received your business. Until we meet again……Bon Voyage.

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Reviewed December 7, 2012 via mobile

We stayed one night on arrival in Miami and were very impressed with the check in treatment and the room which was very high quality. The bar was unfortunately quite poor but the snacks were ok. The pool and the gym were good.
Overall our stay was very enjoyable and , we thought, good value. Sadly it was let down by an indifferent check out experience.

  • Stayed: December 2012
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Thank Toshkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this reviewResponded December 10, 2012

Dear ToshKent, your visit along with your feedback was very much appreciated. We are very excited about our public area improvements along with the installation of the latest in technology. All is complementing the new guest room experience, specially the 42" Flat screen TV, the modern, stylish furnishings and color choices. Once renovation is finalized by years end, the TV system will be upgraded to a High Definition platform. We can now offer a prime location next to Miami International Airport matched by an updated modern lodging experience.
It is with disappointment to read about the shortfall in the service experience. I have shared your feedback with those in charge of the affected departments and it was prominently posted so that all my business partners can read it and make adjustments where needed.
Again, thank you very much for your business and quality feedback. We hope that you will visit us again, until then......Bon Voyage

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Reviewed November 7, 2012 via mobile

I stayed here with a group to catch a flight from MIA. There is a lot of noise in the hotel till 6 PM everyday. If you arrive after that time it is ok .you can see why the place is being renovated when you arrive. Staff are very nice and accommodating. Location is very close to the airport. Should be Ok after the construction is done.Hopefully rooms will not be as tired as they are now

  • Stayed: November 2012
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1  Thank drjeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this reviewResponded November 8, 2012

Dear drjeff, regret that the renovation noise interfered with the enjoyment of the hotel. We take every possible action to minimize the renovation impact on our guests.
I am certain that the quality of our product will be vastly improved when renovation is completed by years end.
Thank you for your feedback and many pleasant journeys.........

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Reviewed November 4, 2012

We stayed a night before boarding cruise liner. It seemed frequency from airport collection must be lower than other hotels. We waited for a long time, Mean while transporters of other hotel came twice.

Hotel was comfortable. ammenities were good.

  • Stayed: October 2012, traveled as a couple
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Thank goodvegifood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this reviewResponded November 7, 2012

Dear goodvegifood, we would like to express our appreciation for your visit and the provided feedback. We will review our tracking info to verify that our shuttle was running at the established schedule of leaving the hotel every 20 minutes starting on top of the hour.
We hope you had and enjoyable cruise and wish you pleasant journeys in the future...........

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