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“Convenient location for Miami attractions”

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Crowne Plaza Miami Airport
Ranked #29 of 122 Hotels in Miami
Certificate of Excellence
Biddulph, United Kingdom
Level Contributor
114 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Convenient location for Miami attractions”
Reviewed September 26, 2012 via mobile

We stayed here for 4 nights on a visit to Miami to watch an NFL game and I was a good choice The free shuttle service was very convenient - we used it when we arrived and then the next day when we went to pick up our hire car Check in was a little slow The bedroom was quite big and the bathroom was a fair size I was concerned about how close the hotel was to the airport being almost at the end of the runway but to be honest it was not a problem and we were on the 6th floor Being that high up also meant that we weren't disturbed by the refurbishment on the ground floor The only slight inconvenience was that it was quite a trek outside to the bar Breakfast was included in our rate and there was plenty of choice both hot and cold The pool area looked good although we didn't have time to use it I might have made more of an effort if the hot tub hadn't been closed The hotel is very close to the Dolphin Expressway which seems to lead to most of the main places in Miami if you have a car

  • Stayed September 2012
    • Value
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Helpful?
Thank andym1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, September 29, 2012
Dear andym1954, we are very grateful for your detailed review posted. It seems like you had a good time in Miami and had the opportunity to explore the area.
Again, from all of us, "Thank you " for staying with us and the subsequent feedback posted.
Wishing you safe and pleasant journeys..............
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1,338 reviews from our community

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Kihei, Hawaii
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed September 18, 2012

i parked my vehicle here for a number of weeks while traveling and then stayed here when I returned overnight. The room was large, clean and well appointed. Staff was helpful, but I didn't enjoy seeing all the room service trays with dirty dishes sitting in the hallways for what seemed to be long periods of time.

  • Stayed April 2012, traveled solo
    • Value
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Helpful?
Thank Sunset_Sailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, September 20, 2012
Dear Sunset_Sailor, we greatly appreciate you comments listed after visiting our hotel. We are pleased that you overall you had a pleasant experience and do regret that the In-Room dining cleaning efforts were not as timely as expected.
Again, thank you for your visit and the posting of your comments......Bon Voyage............
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Henley-on-Thames, United Kingdom
Level Contributor
284 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed September 12, 2012

I write this review on the grounds that this is an airport hotel and not one overlooking Miami Beach. Bearing this mind there are aeroplanes flying low overhead our room was well insulated against the noise. Once outside then that is a different matter but not that bad as they only leave or take off every 10 minutes or so not like a major hub.

The room was functional and had obviously had a lot of use as you would expect as the decor was a little shabby but what the heck. The beds were comfortable and clean as was the bathroom although we did have trouble turning off the shower. The size of the room whilst not the largest was well big enough for our overnight stay. I normally sleep badly after coming off a long haul flight but not this time so I was more than happy on that front. The staff were friendly and helpful and made our short stay a pleasant one.

The hotel does charge for breakfast, unless you have a special voucher, $14 for a continental, and $13 for car parking. One downside was at the time of our visit only one of the three elevators was working due to building works.

However do not let this put you off for an airport hotel this was more than adequate.

Room Tip: Probably best to have a room on a lower floor because of the air noise.
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  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank wakey47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, September 14, 2012
Dear wake47, we are very grateful for your detailed and balanced review posted.
We are knee deep in our property renovation program as I am writing this response. We are looking forward to the modernized product we will be able to offer to our future guests once we completed this project by mid December. I am pleased to report that all three elevators are back again in full service. It was necessary to reduce elevator capacity during the first phase of the Lobby upgrade.
We would love to get the opportunity to welcome you back at our hotel and show you the new and improved product. Until then, many pleasant journeys...........
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Nokomis, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 12, 2012

The room was very comfortable and clean. The building is well insulated against noise from air traffic. The staff was all very friendly, polite and helpful. However, when we wanted a few extra towels, it took 3 phone calls. When there was no caffein coffee in the room, it took another 3 phone calls and a 50 minute wait before it was delivered.

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank Lola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, September 14, 2012
Dear Lola S, thank you for your visit and the review posted. The areas in need of attention have been noted and communicated to the respective Department Head.
Once again, thank you for your business and the time taken to post your observations. Until we meet again, Bon Voyage..........
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Philadelphia
Level Contributor
97 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed September 11, 2012

We had to stay at this hotel as part of a tour group which departed the next morning. We were not very impressed. The hotel is under construction, so it certainly detracts from the appearance. Service was good but not great at the front desk. The rooms are small and the carpet in our room was nothing short of filthy. The bed was okay -- not a terrible night's sleep, but nothing to rave about. What upset us was that the shuttle left a few minutes early in the AM so we had to ask an employee to take us to the airport. He was SO gracious (Roberto), and he got us there right on time. However, we tipped him $10 for service the airport advertises is free -- if you get there a few minutes before the shuttle leaves. Overall, it's an "okay" stay but there are likely better places in the airport area.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank JandJ468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, September 14, 2012
Dear JandJ468, we regret that your stay with us was not up to the expected standard. We all are looking forward to completing the renovation under way by the end of this year. Our first phase, which is the noisiest part is almost over. I know that my business partners at the Front Desk will certainly appreciate the updated work environment. We will try to identify the day in question re the early departure of the shuttle service. Our technology on hand will allow us the identify schedule deviations. I am pleased that Roberto was able to jump in and offer you a lift to the airport.
Wishing you pleasant journeys................
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Henley-on-Thames, United Kingdom
Level Contributor
357 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
Reviewed September 7, 2012

Although the hotel is very close to the airport, our GPS had trouble recognising the address, and we drove around in traffic jams for quite a while before calling the the hotel for directions. The lady who answered said straight away the closest intersection is NW 42nd Ave and NW 7th St - she didn't mention NW Lejeune at all.

The room was a decent size and clean, with comfortable beds and pillows. Lots of shelf space in the bathroom and plenty of hot water at all hours. There was free WiFi in the room, and the hotel has a pool and fitness centre (the nearby airport means it's noisy by the pool though). Having said that, we didn't hear the planes from inside the hotel. It costs $13 to park overnight. Breakfast wasn't included in our room rate, so we ended up paying over $14 for continental breakfast (including tax and service charge of 15%, which was automatically added to our bill ... even though it was buffet-style breakfast).

All the staff were friendly and helpful, and when there was a problem with the shower in our room, someone arrived within minutes to fix it.

  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank sometimesong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, September 11, 2012
Dear sometimesong, we would like to thank you for your valuable feedback regarding the GPS system directions. We have modified our information on our company website and reissued direction instruction for our Guest Service staff as well.
I am sure future visitors will find your posting helpful and informative. Wishing you many pleasant journeys..............
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Coronado, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 6, 2012

What more can you say about a hotel that has everything you need and want. Stayed here 8 days so had a chance to try it all. Meals are a bit on the pricey side & if you order food in the bar, prepare to wait & wait & wait. Staff is very helpful, from the greeter at the door to the check-in counter. The pillows are outstanding (I think there were 6!). Tip: do eat at Catch of The Day (exit hotel, turn left, walk about a block).....seafood is the best. Lots of locals eating here. Down the street is a Cuban restaurant, also very good. Shuttle buses to/from the airport very helpful. Do't wait too long before making reservations at this hotel. It is very popular with cruise ship passengers & tourists.

  • Stayed August 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank retiretotravelcoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, September 7, 2012
Dear retiretotravelcoach, we greatly appreciate the detailed feedback posted for our hotel. I am certain that others exploring their options while staying in the Miami Airport area will find it beneficial. We will look in to the delay in Bar service and regret that this impacted your enjoyment of our offerings.
Until we meet again, Bon Voyage and Thank You...................
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Additional Information about Crowne Plaza Miami Airport

Property: Crowne Plaza Miami Airport
Address: 950 NW 42nd Ave, Miami, FL 33126-3695
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in Miami
#21 Romantic Hotel in Miami
#24 Business Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Miami Airport 3.5*
Number of rooms: 305
Official Description (provided by the hotel):
Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more   less 
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Also Known As:
Crowne Plaza Miami Airport Hotel Miami
Miami Crowne Plaza

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